Membership Sales Manager chez Common House

Membership Sales Manager, Common House New Orleans

Reports directly to: Director of Operations (Unit Level)
Supervised by: Membership Director (OpCo)

Who We Are

Common House is a modern social club with locations in Richmond, VA, Charlottesville, VA, Chattanooga, TN, and New Orleans, LA. More than a membership, the Houses provide inclusive spaces to dine, work, and discover through daily programming, unique amenities, and connection opportunities with other members.

Position & Candidate Description

Common House is seeking an experienced community builder and sales professional to join our team. The ideal candidate is a charismatic, highly social individual who excels in customer-facing roles. As the Membership Sales Manager, you will possess an extensive and unrivaled network demonstrating a deep understanding of the city’s politics, diverse communities, corporate organizations, and vibrant social scenes.

This position requires a dynamic leader who combines innate charm with a genuine passion for connecting with others. You should be equally adept at selling experiences and closing deals while managing daily operations, tools, budgets, plans, and strategies. We are looking for a connector who is comfortable with outreach, possesses exceptional drive and attention to detail, and showcases polished presentation skills. Your natural ability to build relationships will be key to your success in this role.

Responsibilities include, but are not limited to:

• Membership Growth
  • Annually identify key players in the local community to ultimately build a diverse, and influential Membership that is representative of the broader market
  • Work towards monthly, quarterly and annual goals set forth by the leadership team to hit new member growth numbers through direct sales outreach
  • Complete weekly outreach tasks through networking externally, sourcing new leads and emailing potential membership opportunities
  • Work closely with the Director of Operations and Regional Membership Director to build a community-focused strategy around membership growth offering promotions throughout the year to reach specific demographics and communities
  • Identify key businesses in the area to generate Corporate Membership packages and relationships
  • Process all applications of new members
  • Give tours to potential new members, focusing on CH’s community-building mission
  • Engage with current members to leverage those relationships for growth through member referrals
  • Help host the monthly Member Mixer and work closely with the front and back of house teams to ensure event details are clear across departments

• Community Partnerships
  • Serve as a brand ambassador for Common House in the community by attending at least four local networking events monthly
  • Execute the Common Ground program in conjunction with the Communications team annually and work with various members of the team for the selection process.

• Billing, Analysis & Reporting
  • Participate in weekly All-Team meetings, reporting on member applications, cancellations, pause requests, etc., and any other pertinent membership discussion items
  • Prepare monthly reports for Monthly All-Team reviews, reporting on key performance metrics, and summarizing trends as needed
  • Manage monthly membership budget to ensure spending does not exceed allotted funds

Requirements:

• New Orleans-based
• 3 years of sales experience

Benefits:

• Health, Dental, and Vision insurance with employer contribution
• 401K
• Basic Life Insurance
• Paid time off
• Sick pay
• Free membership and 50% employee discounts