- Professional
- Optionales Büro in San Francisco
At Botrista, we are revolutionizing beverage culture with intuitive, Nature-guided drink-making technology. By empowering restaurants and establishments to expand their menus without added complexity, we are driving growth and innovation at the touch of a button. Awarded as one of the Best California Startups in 2023, our solutions create a new industry category, applicable to any cuisine, demographic, and business. With rapid deployment of our machines nationwide, we are delivering extraordinary beverage experiences to customers everywhere.
We are seeking an experienced Program Manager to lead our New Product Introduction initiatives, driving menu innovation, optimization, and profitability across our food service operations. This role serves as the critical bridge between customer-facing teams and back-end operations, ensuring seamless execution of menu updates, limited-time offers, and new ingredient rollouts.
Menu Development & NPI Management
- Lead menu optimization, limited-time offers (LTOs), and new ingredient introductions
- Partner with R&D to identify market trends and ensure profitable menu rollouts
- Coordinate seasonal menu updates and promotional campaigns across verticals
- Manage ingredient transitions, ensuring supply chain readiness and cost optimization
Cross-Functional Coordination
- Act as primary conduit between front-end sales teams and back-end operations
- Facilitate demand forecasting with supply chain teams, providing launch projections
- Coordinate with R&D, Marketing, Supply Chain, Sales, Operations, and Technology to meet program milestones
- Drive accountability by tracking deliverables, escalating risks, and ensuring stakeholder commitments
Program Execution
- Plan and deliver high-impact NPI programs spanning multiple functions
- Define program objectives, success metrics, and timelines aligned with business priorities
- Manage menu-related deliverables: recipes, SKUs, nutritionals, POP assets, purchase orders, site communications
- Leverage tracking tools and dashboards for real-time program visibility
Analysis & Improvement
- Analyze rollout performance, customer reception, and financial impact
- Capture lessons learned and implement process improvements for future launches
- Use data-driven insights to optimize program effectiveness and inform decision-making
- Develop scalable NPI frameworks for high-growth environment
Requirements
- Bachelor’s degree in Business Administration, Operations, or a related field.
- 3-5 years of experience in program management, project management, or operations within a fast-paced environment (startup or tech/food service experience a plus).
- Demonstrated ability to manage multiple programs simultaneously, balancing strategic and tactical execution.
- Strong organizational and problem-solving skills with high attention to detail.
- Excellent communication and stakeholder management skills; able to influence without direct authority.
- PMP, CAPM, or equivalent certification is a plus.
- Comfortable working in a high-growth, evolving environment.
Benefits
- Fully company-paid Medical and 99% company-paid Dental and Vision Insurance
- 15 days Paid Time Off, 7 sick days, 14 holidays, Wellness Benefits, Cell Phone and Internet reimbursement, 401K
- Eligible for stock options
- Beautiful new SF office
- Free beverages with our DrinkBot Pro, snacks, and free lunches on Monday and Wednesdays
