Crisis Peer Support Coach I-Co-Responder Unit bei Health Care District of Palm Beach County
Health Care District of Palm Beach County · Palm Beach, Vereinigte Staaten Von Amerika · Onsite
- Junior
- Optionales Büro in Palm Beach
General Statement of Job:
Essential Functions:
Provide Peer Counseling and Follow-up Care
- Work as a member of an interdisciplinary Mobile Response Team with law enforcement, providing outreach services to people in crisis.
- Provide direct peer counseling based on your own lived experiences.
- Share personal recovery stories and describe personal experiences to inspire and support individuals throughout the recovery process.
- Work closely with patients to engage them in the decision-making process to help them understand the benefits of assessment and accessing the appropriate level of care as indicated and employ recovery strategies.
- Develop appropriate intervention and recovery plans for individuals, families, and groups.
- Model and support health and wellness activities, and healthy coping skills and boundaries for patients.
- Advocate and assist patient navigate for their basic needs, including transportation, shelter, food, etc.
- Act as an advocate for individuals to facilitate positive changes in their recovery.
- Monitor and participate in outreach to patients to ensure adherence to treatment recommendations and address barriers to adherence.
- Meeting with patients regularly to offer one-on-one support and counseling.
- Actively participate in continuous outreach to clinic patients via telephone and assist in scheduling clinic and dental appointments.
- Requires working in a 24x7 model and must be available to work night and weekend shifts.
- May be cross-trained/scheduled to work in the Clinic Health Center setting.
- Acts in a manner that protects the integrity of the Health Care District's Mission.
- Emergency duty may be required of the incumbent including working in Red Cross shelters or performing other emergency duties, including, but not limited to, responses to threats or disasters, man-made or natural. Additionally, incumbents are required to perform emergency response and management duties for Palm Beach County as required.
Serve on Interdisciplinary Team, Collaborate to Ensure All Patients Receive Appropriate Care
- Work with a multidisciplinary psychiatric and substance use team mixed with clinical and non-clinical team members, collaboratively to provide excellent patient-centered care.
- Consult with supervisor and/or psychiatrist and medical team as needed.
Collaborate with Appropriate Systems Involved with Patient Care
- Work collaboratively with community-based partners regarding incoming and outgoing referrals to provide patient-centered coordinated care.
- Knowledgeable of various community organizations and resources to provide additional support and services.
Complete all Administrative Tasks/ Functions Appropriate to the Role to Support Operations
- Show competence in utilizing the EHR and other IT solutions regarding the patient's episode of care.
- Responsible for registering patients in electronic health records (EHR) and completing all documentation and required data fields
- Maintain confidentiality of EHR records relating to patients' treatment as per HIPPA laws.
- Participate in all assigned meetings, staff development, and training as required.
- Remain in compliance with internal and external policies, procedures, regulations, and requirements, State Licensing standards, County Monitoring requirements, and managed care regulations.
- Assists other employees by relaying instructions, coordinating efficient workflow, and requesting information as needed.
- Utilize various software systems to identify patient needs and implement interventions regarding connecting them to other community partners who provide treatment care or services for social determinants of health.
Additional Duties:
This job description reflects the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered as a complete description of all the work requirements and expectations that may be inherent in the position. The omission of specific statements of duties does not exclude them from the position. Management of the Health Care District of Palm Beach County reserves the right to assign duties not listed herein as necessary to accomplish the goals of the organization.
Qualifications
Education:
High school diploma or G.E.D. required.
Experience:
A passion for assisting those with mental health or substance use challenges. Preferably, an applicant has lived experience with mental health or substance use struggles personally or through a family member, friend, or colleague
Certification:
Recovery Peer Specialist Certification or the achievement of this certification within 1 year of employment. Current BLS certification required.
Licensure:
Valid Florida Driver's license required.
Registrations:
N/A
Company
The Health Care District of Palm Beach County is an independent special taxing district that has served as a healthcare safety net for more than 36 years to fill in gaps in access to healthcare services. This unique healthcare system covers the entire county and provides a wide range of services such as nine community health centers (Federally Qualified Health Centers) which serve everyone regardless of ability to pay; school health teams in 172 public schools; a lifesaving Trauma Hawk aeromedical helicopter program; a rural, public teaching hospital, Lakeside Medical Center; an award-winning skilled nursing center; a ground ambulance program for Health Care District patients needing a higher level of care and the county’s Trauma Agency, which ensures quality outcomes within the county’s trauma system and leads initiatives to prevent traumatic injury.
We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.
