Business Services Representative bei None

The Business Service Representative will provide employer and client services to develop job opportunities and career pathways for underserved youth and adults.  Assess clients’ needs and help address and achieve their identified goals.

Essential Duties and Responsibilities

• Market to employers the array of business services available through the America’s Job Center of California (AJCC).
• Provide employers recruitment assistance, pre-screening, candidates, and customize referrals.
• Provide employers access to customized training, tax credit information and other business services available through AJCC enter.
• Participate in the development of Rapid Response plans.
• Provide job readiness training to include job search and conducting interviews.
• Provide career counseling and labor market information.
• Provide direct placement assistance including job referral and obtaining OJT training sites with local businesses.
• Refer participants to employers.
• Job coaching and counseling, and perform participant follow ups and documentation in a timely manner.
• Develop and update participant IEP’s, and other required documentation in a timely manner.
• Develop individual service strategy for successful career pathway.
• Develops on-the-job training (OJT) agreements with employers.
• Ensure adequate support services and incentives as permitted under guidelines.
• Conduct specific workshops to include job search-resume and interviewing –life skills, financials literacy, etc. 
• Assists applicants in applying for and obtaining social and other services.
• Prepares required reports in a timely manner.
• Develops problem solving relationship with clients.
• Assesses and identifies needs and abilities of clients.
• Records client case notes and related information.
• Displays sensitivity to the client population’s cultural and socioeconomic characteristics.
• Compiles monthly statistics of services provided.
• Perform other work-related duties as assigned

Qualifications:

• Bachelor's Degree required in business, marketing or related field
• Four to six years of related experience 
• Knowledge of community services and job training 
• Counseling and assessment techniques
• Must have excellent communication and organizational skills