Permit Manager bei City of Naperville

About the Department

The City of Naperville seeks a Permit Manager in the Transportation, Engineering and Development (TED) Department.  The Permit Manager leads, trains, oversees and guides the work of the Permitting Team in the TED Business Group, which is responsible for processing the City’s commercial and residential building permits from start to finish.  The role provides leadership and supervision to the Permit Specialists and Permit Assistants with the assistance of the Lead Permit Technician.

The Permit Manager works closely with the Deputy Director of the Building and Code Enforcement Division as well as the Code Enforcement Supervisor, the Chief Building Official and other City departments involved in the permit review process.

Position Duties

• Leads, directs, and evaluates employee performance and resolves personnel matters for the Permitting Team.  Ensures employees are properly trained and all required certificates have been obtained. Conducts reviews, approves time-off requests, and reassigns work duties to balance workloads.
• Maintains a complete understanding of the permit process and the roles of the Permitting Team and permit reviewers.  
• Oversees the timely review and issuance of all building permits, ensuring the timely intake, confirmation of complete submittals, internal routing, and efficient processing of all building permits including the issuance of temporary occupancy permits, as needed, and the timely completion of final occupancy permits.
• Works closely with the Deputy Director of the Building and Code Enforcement Division, Chief Building Official and Code Enforcement Supervisor to ensure a seamless overall building permit, inspection, and enforcement operation.  
• Documents and regularly reviews and improves team processes.  
• Updates building permit applications, forms, and codes, as necessary, to reflect current requirements.    
• Provides excellent customer-focused, results-oriented services. Responds to concerns from residents, business owners, and property owners and inquiries related to building permits.
• Engages property owners, developers, design professionals and contractors to ensure complete and accurate permit submittals.  
• Maintains an in-depth knowledge of the functionality of the software platforms used for permit management, assists in upgrades and helps maintain information on the City website.
• Creates, maintains, and generates records and reports (such as monthly building and inspection reports).  
• Prepares an annual work plan for the team and tracks progress on completing work plan items.  
• Works collaboratively with other TED teams to achieve common goals. 
• Prepares, administers, and monitors applicable portions of the department’s operating, capital and special funds budgets.  
• Manages own projects as well as oversees projects for the assigned team.  
• Ensures safety rules and regulations are enforced.  
• Performs all other duties as assigned.

Minimum Qualifications

Required Credentials and Experience

• Bachelor’s degree in Architecture, Planning, Engineering, Construction Management, Public Administration or a related field.
• Minimum of 5 years of experience in related building construction and/or technical fields. 
• Minimum of 2 years of supervisory experience.
• Equivalent combinations of education and experience may be substituted.

Preferred Credentials and Experience

• Knowledge of building permit processes and/or building construction
• ICC Permit Technician Certification
• ICC Permit Specialist Certification
• Other ICC Certifications
• Experience working in BlueBeam or similar plan review software
• Experience working in Tyler ERP (EnerGov) or similar plan review software

Other Qualifications

The City of Naperville, Illinois is a dynamic community of 153,000 residents, conveniently located 28 miles west of Chicago.  Various publications have named Naperville as one of the best cities in the United States in which to live.  The City has gained national recognition for our family-friendly environment, excellent schools and library system, low crime rate, and vibrant downtown area.  It’s also a great place to work!  Our municipal government employs over 900 dedicated individuals in a wide range of job categories and provides a collaborative working environment, a forward-looking leadership team, and a competitive benefits package.

Click here to learn more about the benefits offered by the City of Naperville.

Applications should be completed thoroughly, and resumes will not be accepted in lieu of an application but should be attached to the application.  Include all requested education, experience, attachments, and other information when applying. Incomplete applications are subject to rejection. Notifications to applicants will be sent electronically to the email address provided in the application.

THE CITY OF NAPERVILLE IS AN E. O. E.

CLICK HERE for the City of Naperville’s EEOP Utilization Report

The City of Naperville complies with the Americans with Disabilities Act (ADA). Individuals needing accommodations in the recruitment process should notify Human Resources in advance at (630) 305-7066.