Experienced Sales BDC Manager at BMW of Pompano Beach bei Morgan Auto Group (BMW of Pompano Beach)

BMW of Pompano, part of the Morgan Auto Group, is committed to delivering an excellent customer experience. We are looking for a hands-on, driven Experienced Sales BDC Manager who can improve phone and appointment-setting performance that focused on showroom traffic and conversion.

In addition to competitive pay, we offer our full-time associates the following Benefits:

• Major Medical Insurance, Dental and Vision Insurance
• Long and Short-Term disability
• Life Insurance
• Paid time off
• 401k with company participation
• Professional work environment, with job training and advancement opportunities

Key Responsibilities:

• Consistently and professionally connect with prospective customers via phone and email to set and confirm appointments; following up on no show customers.
• Utilize a prospect development system through the Customer Relationship Management software (eLead).
• Maintain an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
• Responsible for meeting customer appointment goals.
• Seamlessly transfer online leads to Sales team.
• Partner with Internet Sales Manager and management Team to provide near-real-time quotes to customer inquiries.
• Build a working knowledge of terminology of the automobile business and keep abreast of technological changes in the product.
• Demonstrate behaviors consistent with the Company's vision, missing and values in all interactions with customers, coworkers and suppliers.
• Other duties to be determined by leadership.

Come learn more about what we offer at the ever-growing Morgan Auto Group family of car dealerships. It's a truly unique organization with endless career potential.