Residential Technician bei DuraServ

Job Summary

At DuraServ, we are one of the top distributors of commercial door and dock manufacturers. Therefore, we aspire to be the most trusted provider in the industry.  Since opening the doors in 2001, our secret to sustaining continual growth has been our culture, which is focused on taking great care of every customer, treating employees well and with respect, and being “first and best” in all markets servicing our customers. 

Our Residential Technicians install and service the equipment associated with residential overhead doors. Providing the best customer service in the industry allows us to continue raising the bar on what quality service looks like.

Essential Functions 

1.         Responsible for loading the company trucks with the required materials for that day.

2.         Perform new installations and service on residential overhead doors and electric openers, as well as retro work (replacement doors).

3.         Install and service electrical and mechanical equipment to meet manufacturer standards.

4.         Work onsite to repair doors, operators, rolling and sectional doors, and secure brackets to mounting posts.

5.         Ensure a safe environment by monitoring the door area and clearing debris, tools, and equipment from the job site.

6.         Maintain a service truck, ensuring it is clean and in good working condition.

7.         Clear communication with team members ensuring directions for a job are clear, updating the office when a job is done.

8.         Assisting team members with other job sites and covering to complete quick service calls.

9.         Utilize tech support for troubleshooting equipment.

10.       Thoroughly document all work performed and make recommendations for repairs.

11.         Other duties as assigned.  

Knowledge, Skills, and Abilities

• Excellent customer skills
• Experience with electrical troubleshooting
• Mechanical aptitude
• Professional attitude
• Energetic and flexible
• Safety focused
• Ability to identify additional tasks to be completed and willing to assist other Ability to work in a fast-paced environment

Supervisory Responsibilities 

• This position has no supervisory responsibilities. 

Work Environment and Physical Demands 

• Residential environment
• Prolonged periods in changing climate
• Must be able to lift up to 50 to 60 pounds at times

Travel 

• This job requires no planned business travel.

Education and Experience 

• Mechanical Knowledge (Preferred) 
• Electrical experience (Preferred) 
• Residential Garage Door experience 
• High School Diploma
• 1 to 3 years of experience

Benefits:

• Continuous training and development program
• We offer a full benefits package including health, dental, vision, supplement insurance plans and a 401k with company match.
• The company benefits include life insurance, short and long-term disability.

Disclaimer 

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

Equal is Greater

At DuraServ, Inclusion and Diversity are more than just words for us as our teams have a positive impact on our employees, customers, and community stakeholders from every background.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity. DuraServ is proud to be an equal opportunity workplace.

DuraServ is an equal opportunity employer and values diversity. All employment is decided based on qualifications, merit, and business needs.