Customer Service Representative bei Careers at Chesapeake Electric

Who We Want on Our Team: 

Chesapeake Electric seeks Customer Service Representatives with a passion for sales, customer service, and the potential for unlimited earnings. This role is crucial for maintaining and expanding our customer base, ensuring the satisfaction and loyalty of our clients through exceptional service and understanding of their needs. 

What You’ll Be Doing: 

• Engaging with customers to provide detailed information on services, establishing trust and rapport. 
• Proactively reaching out to potential leads, converting inquiries into booked appointments or sales. 
• Meeting and exceeding individual and team sales targets through effective sales strategies. 
• Providing outstanding customer service, maintaining a positive company image and customer satisfaction. 
• Continuously learning about products and services to improve sales and service quality. 

What You’ll Need to Be Successful Day One: 

• A shared commitment to our core values
• A deep desire to deliver the best products and services to our customers, with a focus on exceeding sales goals. 
• Experience in home service industry inside sales; ServiceTitan experience required.
• Strong communication skills, technical aptitude, and a goal-oriented mindset. 
• High school diploma or equivalent, with further education being a plus. 
• Ability to successfully pass a background check. 

Base pay: $18-$23hr