Project Manager Analytics Specialist II (Detroit Fire Department) bei City of Detroit, MI

About the Department

Position Duties

1. Analyzes data from a variety of database sources and formats for research, systems, and report design. 
2. Assists stakeholders in understanding generated reports, outputs, and operational interfaces, and counsels them on their use, and in finding ways to be used to improve their functionality.
3. Assists with the implementation of organizational goals, initiatives and plans.
4. Develops and implements initiatives to improve work processes.
5. Drives fact-based decision making at all levels within the organization.
6. Drives process improvement initiatives, including automation, on the processes/tools used to increase the capability and efficiency of reporting efforts. 
7. Investigates and analyzes complex proposed departmental reorganizations of City departments.
8. Manages project development and execution from inception to closure.
9. Presents results of analyses concisely and effectively to ensure adoption.
10. Produces summarization reports, outputs, and operational interfaces that present research findings to stakeholders.
11. Provides recommendations for improving business results, operational efficiencies, and system experiences through in-depth analysis.
12. Provides supporting information to substantiate research findings.
13. Responsible for Data Management best practices, quality standards and advanced Data Management activities (Acquisitions, Reorganizations, Advanced Data Setup, etc.).
14. Tracks and reports project milestones and status reports to project sponsors.
15. Works in conjunction with the department / division leader to manage change control and ensure consistency and alignment of change control management across the Department.
16. Administer special programs and projects related to workforce scheduling, time management, and accuracy.
17. Instruct employees on interpreting scheduling policies, ensuring consistent application and compliance.
18. Collaborate with other division managers and department representatives to address customer service concerns and resolve operational challenges.
19. Implement and evaluate plans to resolve scheduling conflicts, discrepancies, and operational inefficiencies.
20. Establish goals, measurements, and performance standards for scheduling aligned with the department’s mission.
21. Evaluate employee performance through collaboration on assignments, review of scheduling and accuracy, and project outcomes.
22. Collaborate with employees to support professional skill development in scheduling 
23. Confer with employees on performance, attendance, conduct, and changes to scheduling policies and procedures.
24. Prepare and manage the annual budget for scheduling and operations.
25. Supervise the preparation of analytical and statistical reports for scheduling trends, accuracy, and compliance.
26. Serve on committees and teams for special projects and initiatives related to workforce management and systems

Minimum Qualifications

Education

• Bachelor's degree with major in data analytics, project management, business, management, organizational development, or a related field. 

Experience

• Project Manager & Analytics Specialist II – Increased levels of responsibility and two to three (2-3) years of project management or data analytics experience. 
• Five (5) years of work-related experience, including two (2) years of professional administrative experience in scheduling or workforce management, with line supervisory or team leader responsibility.

License/Certificates 

• Employees in this class are expected to remain current in project management best practices and may be required to participate in continuing education and training opportunities

Equivalency

• Equivalent combinations of education and experience that provide the required knowledge, skills, and abilities will be evaluated on an individual basis.

Other Qualifications

Evaluation Plan

• Interview: 70%
• Evaluation of Training, Experience & Personal Qualifications: 30%
• Total of Interview and Evaluation T.E.P: 100%

Additional points may be awarded for:

• Veteran Points: 0 – 15 points
• Detroit Residency Credit:   15 points

LRD: 07/28/2025

Knowledge, Skills, and Abilities

• Knowledge of scheduling methodologies, payroll processes, and compliance with relevant laws and regulations.
• Knowledge of workforce management software, payroll systems, and information technology applications.
• Knowledge of contemporary financial management, quality management, and process improvement principles.
• Skill in project management for scheduling and payroll initiatives.
• Skill in analyzing data to make effective and economical decisions in workforce and payroll management.
• Skill in implementing efficient scheduling and payroll procedures.
• Ability to lead teams effectively and manage scheduling and payroll operations.
• Ability to implement strategic workforce and payroll plans.
• Ability to make timely decisions in complex or unclear situations.
• Ability to bring focus and perspective to group and team projects.
• Ability to respond proactively to workplace dynamics related to scheduling and payroll.
• Ability to plan and manage budgets for scheduling and payroll functions.
• Ability to proficiently use standard office software and specialized scheduling/payroll systems.
• Ability to interpret and analyze statistical data related to workforce and payroll trends.
• Ability to manage multiple priorities and meet deadlines.
• Ability to pursue additional training in contemporary scheduling and payroll practices.

Physical Demands

• Work is sedentary to light, primarily involving office-based tasks.

Work Environment

• Work is performed in a typical office environment with exposure to computer monitors. Some assignments may require site visits or occasional travel.

Candidates considered for placement in this classification may be subject to a Criminal Background Investigation based on the requirements of the position.

The above statements describe the general nature and level of work performed by employees assigned to the class.  Incumbents may be required to perform job-related responsibilities and tasks other than those stated in this specification.  Specific job duties may vary from position to position.

The City of Detroit is an Equal Opportunity Employer.  No applicant for employment shall be discriminated against on the basis of race, color, national origin, sex, religion, age, disability, or other criteria prohibited by City, State, or Federal law.