Forest Park Hospice - Community Liaison bei Forest Park Hospice

About the Role:

The Community Liaison at Forest Park Hospice plays a crucial role in bridging the gap between the hospice services and the community. This position is responsible for fostering relationships with local organizations, healthcare providers, and families to ensure that individuals in need of hospice care are aware of the services available to them. The Community Liaison will actively engage in outreach efforts, providing education about hospice care and its benefits, while also addressing any concerns or misconceptions. By building trust and rapport within the community, the Liaison will help facilitate smoother transitions for patients and their families into hospice care. Ultimately, this role aims to enhance the quality of life for patients by ensuring they receive compassionate and comprehensive support during their end-of-life journey.

Minimum Qualifications:

• Experience in community outreach or healthcare services
• Strong communication and interpersonal skills

Preferred Qualifications:

• Previous experience in hospice or palliative care settings
• Familiarity with local healthcare resources and community organizations
• Proven track record of building and maintaining referral relationships in hospice and/or home health settings
• Bilingual or multilingual abilities

Responsibilities:

• Develop and maintain relationships with local healthcare providers, community organizations, and families to promote hospice services.
• Conduct outreach and educational presentations to inform the community about hospice care and its benefits.
• Act as a resource for families and healthcare professionals, providing information and support regarding hospice options.
• Collaborate with the hospice team to ensure seamless communication and coordination of care for patients.
• Gather feedback from the community to improve services and address any concerns related to hospice care.

Skills:

Interpersonal abilities are essential for the Community Liaison, as they will be engaging with diverse groups and individuals on a daily basis. Team building skills will be utilized to foster collaboration between the hospice team and community partners, ensuring a unified approach to patient care. Demonstrating empathy is crucial in this role, as the Liaison will often be working with families during difficult times, requiring a compassionate and understanding demeanor. Knowledge of hospice care will enable the Liaison to effectively communicate the services offered and address any questions or concerns from the community. Overall, these skills will contribute to building trust and enhancing the community's understanding of hospice services.