Fitch Learning | Senior Director, Head of Strategic Operations and Integration - New York, NY (New York, NY, US) bei Fitch Group

Fitch Learning is a leader in financial services training. With unrivaled breadth and depth, the company delivers learning solutions for apprentices, graduates, and those with 10+ years’ experience in Financial Services. Our offerings include expert faculty, e-learning, coaching, and blended assessments, improving individual and collective business performance. Fitch Learning is a Fitch Solutions company.

Working at Fitch Learning provides the opportunity to be part of a global leader in financial education, committed to delivering cutting-edge training solutions. You'll collaborate with a team of experts dedicated to empowering professionals with the skills and knowledge needed to excel in the finance industry. By joining us, you'll be at the forefront of innovation in professional education, contributing to impactful learning experiences that drive career advancement and industry success.

Fitch Learning is currently seeking a Head of Strategic Operations and Integration based in our NY or London office, reporting to the CEO.

About the Team:

• Exciting opportunity to join a high-performing team
• Experience a fast-paced, dynamic environment with strong financial backing, stability, and a wide range of learning products and solutions
• Benefit from a collaborative team culture, supported by colleagues across global offices
• Be part of an organization where you can truly make a difference and advance your career

How You’ll Make an Impact: 

• M&A Integration:
  • Lead the integration of acquired training business(es), focusing on aligning them with Fitch Learning's culture, values, and strategic goals.
  • Develop and execute comprehensive integration plans, addressing operational, financial, and cultural aspects.
  • Identify synergies and drive value creation through effective integration processes, ensuring a seamless transition for clients and employees.
• Support to the CEO:
  • Act as a key advisor and partner to the CEO, providing insights and recommendations on strategic initiatives and business development opportunities.
  • Facilitate strategic planning sessions and support the CEO and wider leadership team in executing the company's long-term vision.
• Strategic Operations Management:
  • Support the development and execution of operational strategies that drive growth, efficiency, and innovation within Fitch Learning.
  • Collaborate with senior leadership to optimize operational structures and processes, ensuring alignment with the company's strategic objectives.
• Performance Monitoring and Reporting:
  • Establish and monitor key performance indicators (KPIs) to evaluate operational success and integration progress.
  • Prepare and present detailed reports to the CEO and Fitch Group Exco and Hearst executive team on integration and strategic operational initiatives.
• Risk Management:
  • Identify and mitigate operational risks associated with integrating acquisitions, ensuring alignment with Group processes and policies.
  • Develop contingency plans to address potential challenges and disruptions during integration.

You May be a Good Fit if:

• Hold a bachelor degree in Business Administration, Finance, or a related field; MBA or equivalent advanced degree preferred
• Demonstrate a deep understanding of business operations, finance, and integration within an internationally digital-oriented sector
• Exhibit strong negotiation and conflict resolution skills
• Have a proven track record of meeting KPIs and performance targets
• Bring experience in a senior operational leadership role, ideally within the training or education sector
• Demonstrate expertise in M&A integration, particularly in services and digital solutions industries
• Possess strong strategic thinking, analytical, and problem-solving skills
• Have experience managing cross-functional teams and driving organizational change
• Demonstrate a high level of professionalism, integrity, and quality in all aspects of the role
• Exhibit excellent interpersonal, communication, and leadership abilities
• Are a highly team-oriented, low-ego leader, able to work seamlessly across functions as ‘one team’ and serve as a credible member of the leadership team, influencing both business and commercial strategies
• Have a proven record of success operating in a complex, global, multi-product environment

What Would Make You Stand Out: 

• Experience working in the financial services industry with a strong understanding of financial markets, as well as experience in professional services or knowledge-based businesses
• Strong involvement in complex business integrations and transformations
• Ability to prioritize and handle multiple requests concurrently while consistently delivering results against deadlines
• Experience operating in a matrix organization, including stakeholder engagement and influencing business heads and operations management

KPIs:

• Sales productivity metrics
• Business heads and sales/ops employee engagement
• Feedback from internal partners

Why Choose Fitch: 

• Hybrid Work Environment:3 days a week in office required based on your line of business and location
• A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity
• Investing in Your Future: Retirement planning and tuition reimbursement programs that empower you to achieve your short and long-term goals
• Promoting Health & Wellbeing: Comprehensive healthcare offerings that enable physical, mental, financial, social, and occupational wellbeing
• Supportive Parenting Policies: Family-friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectively
• Inclusive Work Environment: A collaborative workplace where all voices are valued, with Employee Resource Groups that unite and empower our colleagues around the globe
• Dedication to Giving Back: Paid volunteer days, matched funding for donations and ample opportunities to volunteer in your community

Fitch is committed to providing global securities markets with objective, timely, independent and forward-looking credit opinions. To protect Fitch’s credibility and reputation, our employees must take every precaution to avoid conflicts of interest or any appearance of a conflict of interest. Should you be successful in the recruitment process at Fitch Ratings you will be asked to declare any securities holdings and other potential conflicts prior to commencing employment. If you, or your immediate family, have any holdings that may conflict with your work responsibilities, you may be asked to divest yourself of them before beginning work.

Fitch is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.

FOR NEW YORK: Expected base pay rates for the role will be between $200,000 USD and $225,000 USD per year. Actual salaries will be determined on an individualized basis and may vary based on factors including but not limited to education, training, experience, past performance, and other job-related factors. Base pay is one part of Fitch’s total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, long-term incentives, and other benefits sponsored by Fitch.

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