Director of Housekeeping bei The Joseph Nashville, a Luxury Collection Hotel
The Joseph Nashville, a Luxury Collection Hotel · Nashville, Vereinigte Staaten Von Amerika · Onsite
- Senior
- Optionales Büro in Nashville
WHO YOU ARE
You are detail-obsessed, people-driven, and take pride in creating environments that feel impeccable, polished, and welcoming. With at least five years of housekeeping management experience—ideally 3+ in a luxury hotel—you know how to lead with both precision and heart. You’re the kind of person who notices the little things before anyone else does, and you coach your team to do the same. You communicate clearly, stay calm under pressure, and hold high expectations for both service and presentation. Your leadership style is hands-on and supportive, with a focus on consistency, accountability, and building a team that cares about doing things right. You bring a strong knowledge of housekeeping operations, safety protocols, and hotel standards, and you’re just as comfortable inspecting rooms as you are managing a labor forecast. A degree in Hospitality or a related field, along with the ability to obtain any required local certifications, completes your professional toolkit.
WHAT YOU DO
As Director of Housekeeping, you oversee all aspects of housekeeping operations, ensuring the hotel maintains the highest levels of cleanliness, guest comfort, and operational efficiency. You lead and support your team through daily check-ins, ongoing training, and by jumping in when needed. Your focus is on housekeeping operations & strategy. You lead, motivate and develop the housekeeping team. You also ensure guest satisfaction and quality control. You work closely with other departments to fulfill guest requests quickly and seamlessly, and you keep detailed records and reports to track performance, expenses, and feedback. Whether it’s mentoring a new room attendant, resolving a guest concern, or improving a process, you lead with intention and pride—and you set the tone for every shift.
