Technician Career Development Assessor bei Fabick Cat
Fabick Cat · Janesville, Vereinigte Staaten Von Amerika · Hybrid
- Professional
- Optionales Büro in Janesville
Company Overview:
Fabick Cat is the authorized dealer of Caterpillar equipment, prime and stand-by power systems, parts and service, compact construction, and rental equipment for major portions of Illinois, Missouri, the entire state of Wisconsin and the Upper Peninsula of Michigan. We have been in business for over 100 years and are headquartered in Fenton, Missouri. For more information visit www.fabickcat.com
Why Work For Us!
Fabick Cat is the authorized dealer of Caterpillar equipment, prime and stand-by power systems, parts and service, compact construction, and rental equipment for major portions of Illinois, Missouri, the entire state of Wisconsin and the Upper Peninsula of Michigan. We have been in business for over 100 years and are headquartered in Fenton, Missouri. For more information visit www.fabickcat.com
Why Work For Us!
At Fabick Cat, you are beyond just an employee, you are a part of the Fabick family. A family that has worked so diligently to cement a legacy that was built over 100 years ago through a collective vision "To Ever Serve Our Customers Better". This legacy could not have been possible without first employing then developing the best and brightest talent the market has to offer. We believe it to be of the upmost importance to invest in our workforce by supporting and empowering employees to develop the necessary skills to become successful in their own career.... to become a legacy. Are you ready to join our family legacy to continue our existence as 'the greatest service organization of its kind' over the next 100 years? The Fabick family appreciates and values the ongoing commitment of its employees and is pleased to provide a highly competitive total compensation and benefits package.
Job Summary:
Provide sales & inter-departmental support by updating and monitoring equipment inventory. Processing, reviewing, assessing & submitting claims with accuracy/completeness, watching to assure claims have been paid and posted. Pinning/registering machines, providing warranty quotes, enrolling equipment into warranty, monitoring BOT notifications, providing accurate and timely reports. Maintain accurate records for documenting claims, warranty, programs & training materials. Gather information from various sources to assist in resolving any audit information that is needed. Help to ensure all internal accounts balance & investigate any discrepancies to provide support to other departments as needed. Other duties as assigned by Sales Administration Manager.
Responsibilities:
Assessment Development & Oversight
- Design and implement multi-level technician assessments, including practical, written, and simulation-based evaluations.
- Ensure assessments align with role-specific technical competencies.
- Maintain a robust assessment library for various technician levels and specializations
Evaluation & Proctoring
- Serve as the lead proctor and evaluator during technician advancement assessments.
- Establish and maintain standardized scoring rubrics and evaluation benchmarks.
- Ensure objectivity, consistency, and transparency in all evaluation processes.
Technician Development Pathways
- Collaborate with training and operations leaders to define clear technician career pathways and advancement criteria.
- Provide input on technician training needs based on observed skills gaps during evaluations.
- Assist in aligning assessment outcomes with performance improvement plans and individual development goals.
Program Quality & Continuous Improvement
- Monitor assessment of outcomes and trends to evaluate effectiveness and fairness.
- Gather feedback from technicians and supervisors to refine assessment tools and processes.
- Leverage assessment data to recommend training enhancements or new certification tracks.
Cross-Functional Support
- Partner with technical training & development manager and technical trainers, to ensure assessments reflect up-to-date equipment, procedures, and technologies.
- Support onboarding evaluations for new hires to place them appropriately within the technician career structure.
