Process & Auditing Specialist bei Southern Management
Southern Management · College Park, Vereinigte Staaten Von Amerika · Onsite
- Professional
- Optionales Büro in College Park
WHAT WE ARE LOOKING FOR:
The Process & Auditing Specialist is an organized multitasker, adept at performing, coordinating, and completing a variety of projects to support the Director of Total Quality Management. This role involves developing, managing, and implementing policies, processes, and procedures that align with our organization's mission and goals. The Policy Specialist ensures that Southern remains proactive and effective in its policy initiatives.
WHAT WE EXPECT FROM YOU:
- Collaborate with corporate departments to ensure all Southern standards, policies, processes, and procedures are documented and up to date
- Conduct office compliance audits, as assigned
- Develop and implement new standards, policies, processes, and procedures as needed with an emphasis on automation when possible
- Conduct post-implementation evaluations to ensure that all changes and desired outcomes have been implemented successfully
- Ensure all projects incorporate appropriate solicitations, including facilitating collaborative feedback, gathering external data, conducting focus groups, interviews, and observations, performing analysis, and creating process flow charts for both existing and new processes
- Serve as Subject Matter Expert and facilitate training classes as required.
- Review project plans, meeting minutes and other documentation to ensure that all tasks have been completed according to plan
- Communicate with stakeholders to identify and resolve issues throughout implementation process, and communicate project updates
- Demonstrate personal integrity and exemplify the Company's Mission, Vision, and Values
- Contribute to the team's effort by accomplishing tasks and assist with projects as needed
- Comply with all policies and procedures of Southern Management
- Fulfill other duties as assigned by the Director of Total Quality Management
JOB KNOWLEDGE & SKILLS:
- Skilled in interpreting information and analyzing data
- Exceptional verbal and written communication abilities
- Thorough understanding of all Southern policies, industry standards, and best practices
- Excellent time management and organizational capabilities
- Proficient in training and mentoring team members
- Effective at collaboration and providing support
- Demonstrates strong ethics and personal integrity
