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Client Support Specialist bei Children & Families of Iowa

Children & Families of Iowa · Ankeny, Vereinigte Staaten Von Amerika · Onsite

Jetzt bewerben

Description

 

Are you someone who enjoys helping people feel welcomed, supported, and cared for? As a Client Support Specialist, you’ll be the first point of contact for individuals and families seeking our services. This role is perfect if you thrive in a people-centered environment, want to build valuable administrative and client service skills, and are motivated by making a real difference every day.


What You’ll Do

  • Greet and assist clients, answer phones, schedule appointments and collect co-pays
  • Maintain accurate client records and update electronic systems
  • Support providers with documentation, co-pay collection, and appointment tracking
  • Handle office tasks like supply orders, mail, billing, and cleanliness
  • Provide occasional coverage at other locations as needed

What You’ll Bring

  • Friendly, professional communication and a commitment to excellent customer service
  • Strong attention to detail, ability to multitask, and comfort with technology
  • Respect for diverse communities and a trauma-informed mindset
  • Willingness to jump in and support wherever needed

Why You'll Love Working with Us

  • Flexibility: Choose a part-time or full-time schedule with anywhere from 2 to 40 daytime hours per week.
  • Purpose-Driven Work: Support individuals and families by being the first point of contact in a caring, respectful environment.
  • Growth Opportunities: Build hands-on experience in client services, health record systems, billing, and office coordination.
  • Supportive Culture: Be part of a mission-focused team that values diversity, inclusion, and compassion.

Requirements

What You Need to Succeed:

  • High school diploma or equivalent (Associate’s degree preferred)
  • Pass background and child abuse registry checks
  • Reliable transportation
  • Ability to lift up to 25 lbs and move comfortably in a busy office setting
Jetzt bewerben

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