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Hospital Scheduler bei Rockford Gastroenterology, Assc., LTD

Rockford Gastroenterology, Assc., LTD · Rockford, Vereinigte Staaten Von Amerika · Onsite

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Description


  • Schedules patient appointments for office and outpatient hospital for all physicians and nurse practitioner.
  • Carries out discharge instructions from hospital rounds cards as they related to appointment scheduling. 
  • Works directly with individual physicians and nurses regarding add-ons, rescheduling, and emergent patients.
  •  Interacts in a cooperative and flexible manner with patients, physicians, front desk, hospital scheduling secretaries, and all other RGA departments.
  • Reacts in a calm and responsive manner whenever rescheduling occurs.
  • Becomes knowledgeable concerning patient’s symptoms and develops the ability to identify instances when a nursing assessment is needed.
  • Become knowledgeable and proficient with computer scheduling.
  • Develop a thorough understanding of diagnostic tests and procedures being scheduled in order to give appropriate patient instructions.
  • Develop a thorough understanding of the total scope of the practice to include both office and hospital.
  • Communicate scheduling changes to all necessary personnel at both hospital and office.
  • Recognize the need for and request assistance for m the patient care coordinator or the patient care manager for difficult scheduling needs.
  • Perform other duties as required.

Requirements

   

  1. High school graduate.
  2. Knowledge of basic medical terminology 
  3.  Previous scheduling experience.
  4. Be in office Monday-Friday
  5. Present a neat professional appearance.
  6. Create a good impression as a friendly, empathetic, composed and efficient individual on the phone and in face-to-face contact with patients.
  7. Demonstrate reliability, a pleasant attitude and a willingness to perform the duties required.
  8. Demonstrate effective communication with physicians and co-workers.
  9. Able to maintain and comply with patient confidentiality and integrity policy on all matters.
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