Homeoffice Program Manager, SSP bei Skylo Technologies

About Skylo

Skylo is a global Non-Terrestrial Network service provider based in Mountain View, CA, offering a service that allows smartphone and IoT cellular devices to connect directly over existing satellites. 

Skylo’s direct-to-device service is now live on millions of activated devices across five continents, with more than 60 million square kilometers of coverage, in partnership with multiple satellite operators, mobile network operators (MNOs), Tier-1 chipset makers, and OEMs. Devices connected over satellite are managed and served by Skylo's commercial NTN vRAN, featuring a 3GPP standards-based cloud-native base station and core. Skylo provides anywhere, anytime connectivity solution that seamlessly roams between terrestrial and satellite networks. Our focus is on enabling connected services for people outdoors and connected workflows across three main verticals: mass-market consumer devices, automotive, and industrial IoT.

This is a remote position that requires the employee to be based in San Diego, CA.

Summary Of How You Will Impact Skylo

Skylo is seeking a Program Manager for managing our Satellite Service Partner Providers from a program management standpoint. This person will be the day to day primary interface with our satellite partners to understand deployment and testing timelines and ensure that necessary dates and deliverables are met on schedule, including the satellite partner vendor deliverables. This person will be responsible for providing internal and external visibility for all aspects of the program, including tools & dashboards and pro-active tracking of results. This is a highly cross functional role spanning sales, engineering, operations, marketing, legal and other groups within the organization. This role combines both strategic leadership and tactical execution, ensuring that day-to-day activities are carried out effectively. This role has executive level attention within the organization and will be responsible for ensuring our customer success.

How You Will Contribute 

• Own the operational relationship with our Satellite Service Provider Partners.
• Own and manage the overall schedule ensuring site completeness, test readiness and other operational parameters required to launch the Skylo Services
• Create custom dashboards and reporting tools to provide complete transparency and visibility of the project to anyone at any time associated with the project
• Set clear operational milestones and success metrics, ensuring visibility internally and externally across the organization
• Act as an effective point of communication and escalation for partner issues, collaborating cross-functionally to resolve challenges.
• Build and maintain strong, long-lasting relationships with key external stakeholders, serving as their advocate within Skylo
• Coordinate with internal Skylo resources to ensure there is a cohesive customer or partner implementation plan 

What We Look For 

• 5+ years of experience in Program Management (external facing), Customer Success, Customer Onboarding, or a related role 
• Proven ability to build and maintain relationships at senior management/executive levels.
• Ability to handle complex, cross functional program execution
• Strong leadership skills with a history of building and managing high-performing teams.
• Strategic thinker with a track record of meeting or exceeding retention and growth targets.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to confidently represent your point of view to senior leadership and influence cross-functional teams.
• Experience with program management tools and technologies, including JIRA.
• Comfortable in fast-paced, dynamic environments, adapting quickly to changing priorities.
• Prior working experience for/with a Satellite Service Provider is desirable.

What We Offer

With employees working across three continents, Skylo is proud to be an equal opportunity employer dedicated to building an inclusive and diverse workforce. Our worldwide and inclusive culture encourages a flexible approach to work, and we also offer an attractive range benefits such as: 

• Competitive compensation packages including a stock option based equity program 
• Comprehensive benefits including medical, dental, vision, retirement plan
• Monthly allowances for wellness and education reimbursement
• A generous time off policy, holidays, and the opportunity to temporarily work abroad
• Once in a lifetime opportunity to be a part of developing and running world’s first commercial, live direct-to-device satellite network and service 
• Access to world-class team and talent across tech domains: software, hardware, chipsets, telecom, satellite and network virtualization 
• Open, transparent, inclusive culture that blends the Silicon Valley, Nordic and South Asia characteristics
  
  

Additional information

The compensation range for this position is: $110,200 - $137,800. This range reflects the low and high end of the range Skylo reasonably and generally expects to pay the hired candidate in this role.

EEO Statement
Skylo is an equal-opportunity employer and we celebrate diversity. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, parent or caregiver status, political affiliation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service consistent with applicable federal, state, and local laws.

We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. Please let us know if you need assistance or accommodation due to a disability.