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Junior Technical Support bei Galileo Financial Technologies

Galileo Financial Technologies · Buenos Aires, Argentinien · Onsite

ARS12.00  -  ARS24.00

Microsoft Excel

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Employee Applicant Privacy Notice

Who we are:

Welcoming, collaborative and having the opportunity to make an impact - is how our employees describe working here.  Galileo is a financial technology company that provides innovative and revolutionary software products and services that power some of the world's largest Fintechs. We are the only payments innovator that applies tech and engineering capabilities to empower Fintechs and financial institutions to unleash their full creativity to achieve their most inspired goals. Galileo leads its industry with superior fraud detection, security, decision-making analytics and regulatory compliance functionality combined with customized, responsive and flexible programs to accelerate the success of all payments companies and solve tomorrow's payments challenges today. We hire energetic and creative employees while providing them the opportunity to excel in their careers and make a difference for our clients. Learn more about us and why we work here at https://www.galileo-ft.com/working-at-galileo.

Buscamos un Desarrollador/a junior o estudiante en curso para unirse a nuestro equipo de soporte a producción de Nivel 1. Queremos alguien con ganas de aprender, aportar ideas y crecer dentro de un entorno dinámico y colaborativo.

Responsabilidades

  • Recepción, análisis, resolución y/o derivación de incidentes de Nivel 1.

  • Cumplir con los estándares y niveles de servicio establecidos para nuestros clientes.

  • Brindar soporte inicial y escalar casos según corresponda.

  • Colaborar con el equipo para mejorar procesos y aportar nuevas ideas.

Requisitos técnicos (excluyentes)

  • Conocimientos de lógica de programación.

  • Fundamentos de redes.

 Habilidades blandas

  • Trabajo en equipo.

  • Capacidad para manejar situaciones conflictivas.

  • Autogestión y proactividad.

  • Interés por el autoaprendizaje y desarrollo profesional.

Galileo Financial Technologies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.
The Company hires the best qualified candidate for the job, without regard to protected characteristics.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
New York applicants: Notice of Employee Rights
Galileo is committed to an inclusive culture. As part of this commitment, Galileo offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email [email protected].
Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.
Internal Employees
If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.
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