Sr End User Comp Tech bei Army and Air Force Exchange Service (AAFES)
Army and Air Force Exchange Service (AAFES) · Dallas, Vereinigte Staaten Von Amerika · Onsite
- Senior
- Optionales Büro in Dallas
Job Description
Provides support to field technician supervisors. Safeguards physical access to restricted data, processes and services.
Employment Category
Regular Full Time
Job Tier
1
Job Qualifications
Three years of experience in computer technical support within the last five years, which includes two years point of sale computer technical experience.
Or
Bachelor's degree plus one year of experience in computer technical experience and/or point of sale computer technical experience.
Degree (one of):
BACHELORS DEGREE - Preferred
Major/Minor (one of):
BUSINESS - Preferred COMPUTER SCIENCE - Preferred INFORMATION TECHNOLOGY - Preferred
Or
Bachelor's degree plus one year of experience in computer technical experience and/or point of sale computer technical experience.
Degree (one of):
Major/Minor (one of):
Supervisor
No
Facility Name
IT-OF FLD SUPPORT
Job Type
Management
Salary Minimum
$53,991.00
Exchange Location
United States - Texas - AAFES Headquarters (Dallas)
Major Duties
Oversees IT activities for new store and renovation projects. Assists field technician supervisors with troubleshooting technical store issues.
Administers IT standards and guidelines; assists in rollout of it solutions to exchanges and distribution centers.
Trains new end user computer technicians. Provides guidance and direction on technical support issues.
Provides second level EUCT support. May serve as security officer for other exchanges.
Performs other duties as assigned.
Administers IT standards and guidelines; assists in rollout of it solutions to exchanges and distribution centers.
Trains new end user computer technicians. Provides guidance and direction on technical support issues.
Provides second level EUCT support. May serve as security officer for other exchanges.
Performs other duties as assigned.
Work Challenges
TDY - Extensive TDY required
24x7 work environment supporting Exchange operations, which requires either shift work, on call, and/or after hours project work and may include holidays, and weekends
IT position located at HQ
24x7 work environment supporting Exchange operations, which requires either shift work, on call, and/or after hours project work and may include holidays, and weekends
IT position located at HQ
