Manager PPAC/Procedural Scheduling bei Children’s Minnesota

About Children’s Minnesota

Children’s Minnesota is one of the largest pediatric health systems in the United States and the only health system in Minnesota to provide care exclusively to children, from before birth through young adulthood. An independent and not-for-profit system since 1924, Children’s Minnesota is one system serving kids throughout the Upper Midwest at two free-standing hospitals, nine primary care clinics, multiple specialty clinics and seven rehabilitation sites. As The Kids Experts™ in our region, Children’s Minnesota is regularly ranked by U.S. News & World Report as a top children’s hospital. Find us on Facebook @childrensminnesota or on Twitter and Instagram @childrensmn. Please visit childrensMN.org.

Children’s Minnesota is proud to be recognized by Modern Healthcare as one of 2023’s Top Diversity Leaders. The national honor recognizes the top diverse healthcare executives and organizations influencing public policy, care delivery, and promoting diversity, equity and inclusion in their organizations and the industry.

Department Overview

The pre-procedure assessment center is a team of nurses working prior to hospital arrival with all patients and families to ensure a consistent, comprehensive preparation for anesthesia. This team works through review of patient medical records, verbal conversation with parents, use of multiple patient digital health platforms and as members of the multi-disciplinary healthcare team. Collaborating with multi-disciplinary team to holistically meet needs of the patient and family, this professional nursing team decreases risk to the patient planning to receive anesthesia and decreases delays and cancelation of surgical procedures. 

Position Summary

This individual has overall responsibility for ensuring that services and programs provided through their patient care service area is child- and family-focused, clinically appropriate, operationally efficient, and achieves effective patient outcomes. The focus of time will be spent developing and providing direction for delivery of care and nursing practice including financial and administrative management as well as quality leadership and improvement. The manager will monitor and support the skills and involvement of staff associated with the service and will cause such skills and involvement to be increased or expanded as appropriate to meet current and future needs. They will also assure that Children's core values are implemented and a culture of excellence in care and service is developed.

Areas of responsibility include the Pre-Procedure Assessment Center (PPAC) and Procedural Scheduling). This role reports to the Director Business Operations.

The PPAC is a centralized department serving all of Children's procedural/surgical locations; St. Paul, Minneapolis, and Minnetonka. It involves all aspects of preparing patients for procedures/surgeries; preoperative anesthesia screening phone calls to families, collaborating with clinics, online education, and prior authorizations. Responsible for all pre-procedure processes prior to patient arrival. 

The Procedural Scheduling department is located within both the St. Paul and Minneapolis hospitals. Scheduling provides patient procedural scheduling for Perioperative Services and Medical Imaging. 

 

License/Certification/Registration:
*MN RN license required
*BLS certification required

Education:
*BSN required
*MSN, MHA, or MBA preferred

Experience:
*Five years of experience in progressive management/leadership experience. Experience in any aspect of the perioperative patient process.  Pediatric experience preferred.

Knowledge/Skills/Abilities :
*Understand and promote the Children's values
*Strong skill set with patient experience
*Strong knowledge of the preoperative process
*Strong knowledge of scheduling practices
*Understanding of the prior authorization process
*Effective communication and customer service skills
*Strong IT knowledge 
*Ability to work across departments with ease (marketing, IT, finance etc.) 

The posted salary represents a market competitive range based on salary survey benchmark data for similar roles in the local or national market. When determining individual pay rates, we carefully consider a wide range of factors including but not limited to market indicators for the specific role, the skills, education, training, credentials and experience of the candidate, internal equity and organizational needs.

In addition to your salary, this position may be eligible for medical, dental, vision, retirement, and other fringe benefits. Positions that require night, weekend or on-call work may be eligible for shift differentials or premium pay.

All job offers are contingent upon successful completion of an occupational health assessment, drug screen, background investigation, and compliance with the U.S. Government Form I-9, Employment Eligibility Verification.

Children’s Minnesota is proud to be an equal opportunity employer whose staff is representative of its community and considers qualified applicants for open positions without regard to race, color, creed, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.