Software Application Engineer bei Seasats

About Seasats:

We are a nimble, highly technical business that provides defense, scientific, and commercial customers with maritime robotics solutions. Our primary products are autonomous surface vehicles (ASVs) built to carry sensors at sea for months at a time.

The company is located in sunny San Diego and includes talented engineers, builders, tinkerers, and business architects. Internally, our work culture is hard working but fun. Externally, we’ve built a reputation for being professional, knowledgeable, and dedicated to getting the job done. For more info, check out seasats.com.

Role: Software Application Engineer

Location: San Diego, CA (in-office)

Salary: $115,000-$145,000 / yr + stock options, 401k matching, relocation assistance within the U.S. (if applicable), and other benefits.

Role Overview:

At Seasats, we're building the future of autonomous ocean vehicles. Our customers have missions around the globe and rely on us not just for great software, but for responsive support, insightful troubleshooting, and help seamlessly integrating our vehicles with their systems.

We’re looking for a Software Application Engineer with strong Python skills, a customer-focused mindset, and a knack for tackling tough troubleshooting issues.  If you're excited to help our customers explore the boundaries of what these vehicles can do, this is a chance to make a big impact in a fast-evolving field.

About You:

You love solving real-world problems and care deeply about helping others build systems that work reliably. You’re stoked to help a customer with a new integration, and you’re happy to jump in on the occasional late-night support call.

In addition, you have:

• At least 2 years of technical professional experience.
• Excellent communication skills and enthusiasm for working directly with customers.
• A strong proficiency in Python.
• Proven troubleshooting skills and ability to methodically isolate and resolve issues.
• Experience with basic networking (IP addresses, subnets, DNS, and routing).
• Solid technical writing skills, and the motivation to generate new customer support documentation.

 Bonus points if you have:

• Experience in a technical customer support role
• Familiarity with Linux (command line usage, bash scripting, SSH, SCP, light Linux administration)
• Experience with hardware/software integration projects and embedded environments.
• Familiarity with common data protocols like RS-485, RS-232, CAN, Ethernet (TCP/UDP).

Role Details

In this role, you’ll gain familiarity with the full range of vehicle software features. You’ll be learn about each customer’s unique goals and challenges, and will help generate unique solutions. On a day-to-day / week-to-week basis, you will:

• Act as a technical point of contact for customers: answer questions, provide support, and guide them through setup, usage, and troubleshooting.
• Debug and resolve issues in real-world deployments.
• Aid customers with new payload and feature integration projects.
• Collaborate with internal engineering teams to reproduce customer issues, identify root causes, and drive improvements and fixes.
• Develop and maintain customer-facing Python utility applications and tools.
• Generate and update documentation for internal and external users.

Life at Seasats:

Along with your salary, you’ll receive perks including:

• Stock options
• Competitive insurance (including a 99% employer-covered Gold HMO plan or other options)
• 401k matching up to 4% of salary
• Four free lunches per week
• An employee activity fund
• A pet-friendly office
• Unlimited/Flex PTO

We’ll help you ramp up and will regularly take time to discuss what’s working and what’s not. We’re also big on personal freedoms: if you’re on top of your responsibilities and want the afternoon off to surf or spend time with friends and family, go for it! We have flexible hours, accommodating PTO, and a personable, high-achieving work culture. We want someone who’s excited to work hard and have fun in this environment.

Our values are listed below; we’re happy to explain them more during the interview process.

• Get Stuff Done
• Be Kind
• Fight Entropy
• Attack with Overwhelming Force
• Ask More Questions
• Lines, Not Dots

Hiring Notes:

If you decide to apply, you’ll be asked to provide a resume and answer a few screening questions. If we decide to move forward with your application, you can expect no more than 2-3 more rounds of virtual interviews before a final in-person interview. If you have to travel to San Diego, we’ll reimburse pre-approved travel costs.

Please note that we are currently unable to sponsor employment visas, so candidates must be independently authorized to work in the United States.

We appreciate diverse perspectives and life experiences, so we encourage women, minorities, and people of all backgrounds to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We look forward to reviewing your application!