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Receptionist (Fac) bei None

None · Anchorage, Vereinigte Staaten Von Amerika · Onsite

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The primary responsibilities of the Medical Receptionist include:

  • Welcomes and greets all patients and visitors in person and over the phone, utilizing AIDET.
  • Answers the phone in a polite and courteous manner
    • Process phone messages and relays to appropriate staff person or provider
    • Screens and transfer calls accordingly
  • Responsible for keeping the reception area clean and organized
  • Registers new patients and updates existing patient demographics by collecting detailed patient information including appropriate forms, personal and financial information
    • Assists in obtaining pertinent information to register patient and attaches proper means to document patient identity
    • Assembles patient medical record forms and prepares patient identification
  • Facilitates patient flow by notifying the medical assistant of patient’s arrival, being aware of delays, and communicating with patients and clinical staff
  • Protects patient’s confidentiality, making sure protected health information is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended
  • Adheres to medical-legal requirements when answering correspondence and inquiries.
    • Maintains and controls the release of information to authorized persons only
    • Prepares records of correspondence according to clinic needs.
  • Schedule outpatient appointments and procedure appointments
  • Patient Portal Support
  • Use eCW telephone encounter for patient communication
  • Review future schedules for account completion
  • Checks patients out and collects copays, balances and payment plans
  • Facilitates the staff routing of incoming faxes appropriately
  • Tracks outgoing referrals to confirm scheduling
  • Provides backup for Office Assistant
  • Timely action maintaining eCW “Jelly Beans”
  • Responsible for active monitoring of the patient cancellation list
  • All other job duties as assigned
Jetzt bewerben

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