Sales Assistant bei Summit Interconnect

Summit Interconnect is the premier electronics manufacturer in the US, located in Aurora, Colorado. Specializing in printed circuit board assembly, we build the latest electronic circuitry designs from leading technology companies in every sector, from aerospace to cutting-edge medical devices. We are known for our speed and high quality in our work. It’s a fun place to work. We are continuously innovating our processes and systems to stay on the cutting edge of software technology. Our vision is to have the best employees working to provide an outstanding service experience, and the coolest technology solutions for our customers. We look forward to you joining the team!

Position Summary

You are …

responsible for assisting and supporting the sales team efforts of providing outstanding service to our customers.  This is achieved through a detailed involvement in the sales process from quote entry to follow-up after the order is shipped. This position is also responsible for initiating contact with customers as assigned to discuss pricing, exceptions, payment terms, overcoming random objections as well as filling in for absent sales executives as needed.

Knowledge, Skill Sets, Education, Experience

What you’ll need:

• Six months of customer service and/or account management experience
• Proficient in professional oral and written communication skills
• High School Diploma or Equivalent
• Highly developed sense of integrity and commitment to client satisfaction
• Demonstrated passion for excellence with respect to client interaction
• Adaptable to fluid environments and comfortable with change
•  

What you’ll do:

• Provide exceptional customer service by proactively contacting the sales team and /or customer to resolve issues and to improve the opportunity success rate.
• Review and process orders and contact customers as needed for required verifications.
• Field inquiries concerning quality, service or billing.
• Contact the customer for a resolution of exceptions.
• Quote entry
• Contact the customer for resolution of exceptions
• Coordinates communication between customer and production team regarding pre-order details
• Fill in for sales team member when they are away on vacation or out of the office seeing customers
• Ability to meet deadlines without sacrificing quality

Location:    

20100 E 32nd Pkwy, #225

Aurora, CO 80011

Compensation: $19.00-$20.00 DOE

Schedule: 

Monday-Friday

8:30am-5:30pm

Benefits
 Summit Interconnect has an excellent benefits program. We believe in taking care of our employees. We also have fun with regular company events, BBQ’s, employee recognition awards, and performance- based bonus plans.

Competitive Benefits Include:

 Medical

Dental

Vision

401(k) plan 

Life Insurance

Paid Time Off (PTO)

Seven (7) paid holidays a year.

ITAR Compliance Notice

This position requires compliance with the International Traffic in Arms Regulations (ITAR). Under ITAR, candidates must be a U.S. citizen, U.S. lawful permanent resident (e.g., "Green Card" holder), asylee, or refugee as defined by 8 U.S.C. 1324b(a)(3). Applicants who do not meet this requirement may not be eligible for employment in this position.

Summit Interconnect is an Equal Opportunity Employer
 We are committed to fostering an inclusive and diverse workplace where everyone is valued and respected. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other legally protected characteristic.