Job Title: TSIC Asst. Program Manager/Student Services Coordinator

Department: Mission Services- TSIC

Reporting to: TSIC Senior Program Manager

Date: December 1, 2023; Updated July 2024

Position Status: Updated

FLSA Status: Exempt 

Job Summary:

The Student Service Coordinator will provide direct services to students beginning with the student recruitment and selection process and continuing through the implementation of college readiness programming. Employees in this position participate in the design, development and implementation of programs, policies and practices that enhance the departmental operations and customer responsiveness of the department that should increase the overall service to  the company.

Minimum Qualifications:

Education 

Bachelor’s Degree

Experience 

Seven (7) years of related experience in secondary and post-secondary environments, to include two (2) years of supervisory  experience preferred.

Licensure,     

Certification, and/or  Registration

Valid Driver’s License

Other

Ability to follow written and verbal instructions; ability to communicate, both

verbally and in writing; ability to work with co-workers and the public.

Should be well organized and able to adjust to changing job requirements.

Must be proficient in MS Office, Google docs and sheets, Google meet and Zoom.

Job Duties

Essential Duties 

    volunteer mentor participation, and college and career readiness.

    approaches that build college readiness in students.

% of Time

90%

10%

Supervisory/Decision-making Authority

Does the position require customary supervision and management of at least 2 or more full-time employees?  X Yes  No

Enter the number of direct reports and their position titles: 4 College Success Coaches and 1 Database Specialist (for now, program growth expected so the number of direct reports may increase)

PHYSICAL REQUIREMENTS: 

Required  

Preferred

HAZARDS:

SKILL REQUIREMENTS:

Required

Preferred