Central Services Supervisor (Internal IT applicants only) bei Hennepin County, MN
Hennepin County, MN · Minneapolis, Vereinigte Staaten Von Amerika · Hybrid
- Professional
- Optionales Büro in Minneapolis
About the Department
The IT Department is hiring a Central Services Supervisor to direct the work of the Central Services mail, delivery, and distribution unit which is responsible for the collection, sorting, and delivery of all internal mail for Hennepin County, as well as the folding, inserting, sorting, and application of postage for mailings. The ideal candidate will have experience with the mailing/distribution and postal industry, including equipment used for inserting, sorting, bar coding, and shipping packages and letters, as well as knowledge of current postal regulations.
This position is hybrid and will be performed both on-site at the Hennepin County Government Center, 300 South 6th Street, Minneapolis, MN 55487 and remote as job duties require. Work hours will be Monday through Friday, between 7 a.m. – 3:30 p.m. and will require being on-site 4 days a week. While this position is designated as hybrid, based on current requirements hires must reside in or relocate to Minnesota or Wisconsin.
About this position type:
This is a full-time, benefit earning position. You must be a current regular or probationary employee of the Information Technology department to apply for this position.
Note: Limited duration are employees not eligible.
This position is internally classified as a Central Services Supervisor.
Click here to view the job classification specification.
In this position, you will:
- Supervise and direct:
- Individuals responsible for the folding, inserting, sorting, and application of postage on large and small mailings.
- The group responsible for receiving, tracking, and delivery of all incoming Hennepin County packages.
- A team of drivers responsible for the collection and delivery of mail from Hennepin County locations.
- Participate in the review, recommendation, and approval process of multiple service contracts and administer these contracts.
- Evaluate and forecast the annual budget, assist in calculating chargeback fees for services, meet with vendors, and project market prices to establish internal costs and price levels for materials and services provided.
- Resolve customer problems including due dates, services, cost overruns, or faulty products.
- Set performance expectations and standards, hire, evaluate performance, administer discipline, assign and check work, train, develop and coach employees.
- Purchase supplies and monitor inventory levels.
- Create and implement process improvement initiatives.
Need to have:
- One of the following:
- Four years or more of experience in the mailing/distribution industry, including at least two years of supervisory/lead worker experience.
- Note: Up to two years of education may be substituted for mailing/distribution experience.
Nice to have:
- Experience:
- Working with United States Postal Service (USPS) bulk mail processes.
- Using Pitney Bowes mail metering systems.
- Using blue crest zip sorters.
- Operating inserting/folding equipment.
- Coordinating courier services.
- Effective written and verbal communication abilities in a business setting.
- Knowledge of the mailing/distribution and postal industry.
- Ability to:
- Establish and maintain effective working relationships with internal and external customers.
- Perform general administrative work including developing and maintaining records, and preparing budgets and reports.
- Organize, train, coordinate, and build effective teams.
- Create and implement process improvements.
About the department:
Technology is the foundation of our work – and the work of every county employee. The Information Technology department is here to help our employees work smarter, faster and better. It is made up of 9 divisions: Business Solutions, Service Management Office, Architecture, Central Services Administration & Imaging Operations, Enterprise Development, IT Finance & Support Services, Operations, IT Strategic Alignment, and IT Security.
About Hennepin County:
Hennepin is the largest county government organization in Minnesota. Our employees work every day to improve the health, safety and quality of life for our residents and communities. All of our jobs align with our mission to serve residents through transformative services that reduce disparities, eliminate inequities, and create opportunity for all and our vision of a community where all people are healthy, all people are valued, and all people thrive.
Our employees receive a combination of competitive benefits and positive workplace culture not found at other organizations. This includes meaningful work that impacts our community, competitive pay, work-life balance, a variety of benefits and opportunities to grow. Learn more at The Bridge. (login as employee)
Hennepin County envisions an organization where our commitment to diversity and the reduction of disparities is fundamental in providing excellent service to our community.
Your future. Made here. This posting may be used to fill current and future vacancies.
Invitations to interview will be based upon an assessment of education and experience. Final candidates may be required to complete a criminal background check.
If you have any questions, please contact:
[email protected]
