Clinical Engagement Coordinator - Part Time - Morning Hours bei NOVA Behavioral Health
NOVA Behavioral Health · Greenville, Vereinigte Staaten Von Amerika · Onsite
- Junior
- Optionales Büro in Greenville
Description
Outpatient Behavioral Health
Greenville, NC
Part-time - morning hours
Are you someone with a naturally friendly demeanor? Do you like helping families in need? Are you organized and quick to learn? If so, NOVA is currently hiring a Clinical Engagement Coordinator and this may be the right fit for you.
What will your day look like as a Clinical Engagement Coordinator?
- Maintaining a positive professional image to promote the NOVA Community Based programs
- Greeting and assisting patients as they arrive to the clinic
- Managing communication as it relates to referring providers, NOVA personnel, and community agencies
- Scheduling and rescheduling appointments and inputting data in EHR systems utilized by NOVA
- Participating in professional development activities
What will you do as a Clinical Engagement Coordinator?
- Interacting with staff and patients in a positive and civil manner while projecting and maintaining a positive professional image for the NOVA Children/Adolescent program
- Manning the front desk of the Tidal Clinic Office to greet and provide assistance to patients as they arrive
- Answering, directing, and/or responding to phone calls, texts, emails and faxes
- Coordinating and communicating with Providers, NOVA Personnel, and community agencies in the facilitation of referrals for NOVA services and NOVA referrals to other agencies
- Facilitating family completion of intake paperwork and testing materials
- Creating patient record in EHR and inputting referral data
- Scheduling, rescheduling, and inputting patient appointments into the NOVA EHRs and reminding families of those appointments
- Facilitating telehealth appointments for families that are unable to attend appointments in person
- Coordinating and communicating with Providers, NOVA Personnel, and community agencies in the facilitation of authorizations for prospective patients
- Contacting required stakeholders about authorization status
- Participating in professional development activities as assigned by the Program Director
- Other duties as assigned
Work Location:
Greenville, NC (Some travel within Greenville to different locations may be required.)
Requirements
- High School Diploma or equivalent
- Excellent computer and typing skills
- Attentive to detail
- Effective organizational and communication skills
Preferred Skills:
- Associate degree
- At least one year of previous business experience
Preferred Skills
Experience in an administrative role in a behavioral health setting
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