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Clinical Engagement Coordinator - Part Time - Morning Hours bei NOVA Behavioral Health

NOVA Behavioral Health · Greenville, Vereinigte Staaten Von Amerika · Onsite

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Description

Outpatient Behavioral Health

Greenville, NC

Part-time - morning hours


Are you someone with a naturally friendly demeanor? Do you like helping families in need? Are you organized and quick to learn? If so, NOVA is currently hiring a Clinical Engagement Coordinator and this may be the right fit for you.


What will your day look like as a Clinical Engagement Coordinator?

  • Maintaining a positive professional image to promote the NOVA Community Based programs
  • Greeting and assisting patients as they arrive to the clinic
  • Managing communication as it relates to referring providers, NOVA personnel, and community agencies
  • Scheduling and rescheduling appointments and inputting data in EHR systems utilized by NOVA
  • Participating in professional development activities

What will you do as a Clinical Engagement Coordinator?

  • Interacting with staff and patients in a positive and civil manner while projecting and maintaining a positive professional image for the NOVA Children/Adolescent program
  • Manning the front desk of the Tidal Clinic Office to greet and provide assistance to patients as they arrive
  • Answering, directing, and/or responding to phone calls, texts, emails and faxes
  • Coordinating and communicating with Providers, NOVA Personnel, and community agencies in the facilitation of referrals for NOVA services and NOVA referrals to other agencies
  • Facilitating family completion of intake paperwork and testing materials
  • Creating patient record in EHR and inputting referral data
  • Scheduling, rescheduling, and inputting patient appointments into the NOVA EHRs and reminding families of those appointments
  • Facilitating telehealth appointments for families that are unable to attend appointments in person
  • Coordinating and communicating with Providers, NOVA Personnel, and community agencies in the facilitation of authorizations for prospective patients
  • Contacting required stakeholders about authorization status
  • Participating in professional development activities as assigned by the Program Director
  • Other duties as assigned

Work Location:

Greenville, NC (Some travel within Greenville to different locations may be required.)

Requirements

  • High School Diploma or equivalent
  • Excellent computer and typing skills
  • Attentive to detail
  • Effective organizational and communication skills

Preferred Skills:

  • Associate degree
  • At least one year of previous business experience


Preferred Skills

Experience in an administrative role in a behavioral health setting

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