- Senior
We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!
Your opportunity
We are looking for an experienced Engineering Manager who is passionate about building both high-performing teams and high-throughput systems. This is an opportunity for a people-centered leader to partner closely with product management, guiding a team that sits at the core of our data processing platform.
At New Relic, we love making software that improves the lives of people who make software. Our products help customers answer their most meaningful questions by allowing them to visualize, explore, and understand their ops, applications, and customer data.
You will lead our Metrics team, responsible for ensuring the efficient, reliable, and cost-effective delivery of metric data to our customers. Your team operates and improves the critical metric telemetry pipelines that are fundamental to our observability platform, turning billions of data points into actionable insights for people who build software.
If you have a strong technical foundation, excellent mentoring skills, and enjoy collaborating with multiple teams to ship great software, we would love to hear from you.
What you'll do
- Lead and grow the Metrics team, a dedicated group of seasoned engineers responsible for the design, development, and maintenance of our metrics data pipelines.
- Advocate for your team, supporting them through every stage of their career by providing the right balance of autonomy and direction.
- Partner with your Product Manager to identify opportunities, define a strategic vision, and build a solid, data-driven roadmap for the team.
- Ensure the operational health and reliability of critical, large-scale data processing services.
- Guide your team through complex technical and architectural challenges, seasoning their designs with a strong business perspective.
- Foster a culture of engineering excellence and data-driven decision-making, maintaining a well-curated backlog to streamline innovation and execution.
- Collaborate with multi-functional teams across product, engineering, and architecture to align on strategy and deliver on shared goals.
- Drive the recruitment, training, and development of top-tier talent in the region.
This role requires
- 3+ years of experience leading engineering teams.
- A background in software engineering with demonstrated experience in leading and scaling technical teams.
- Strong experience with large-scale distributed systems, particularly high-throughput data processing and event streaming architectures (e.g., Kafka).
- Experience in handling incidents, diving deep, and understanding the technical implications and risks of a decision.
- Excellent analytical and problem-solving skills, with an ability to make data-informed decisions.
- While this is not a hands-on coding role, you should be comfortable with Java or other modern programming languages to effectively guide technical discussions.
- Experience thriving in a distributed, large-scale, and dynamic environment.
Please note that visa sponsorship is not available for this position.
#LI-JF #LI-remote
Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.
If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to [email protected].
We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.
Our hiring process
In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.
We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.
New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.
Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.
Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy
