Director of Food & Beverage bei Full House Resorts

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

1. Within the realm of the job, maintains a clean and safe work environment.
2. Develops F&B programs to meet short and long-term corporate goals. Creates and executes F&B programs to improve operational performance, increase revenue, and satisfy guests and employees.
3. Establishes and maintains F&B programs and operations in compliance with safety and health standards, employment law, Colorado Limited Gaming Act, and internal policies and procedures.
4. Responsible for hiring, training, coaching, scheduling, rewarding, and disciplining staff. Develops staff to meet and exceed performance expectations by establishing and maintaining positive work morale and effective employee relations. 
5. Directly supervises all restaurant and bar managers/supervisors in restaurant and bar operations. Indirectly supervises and is responsible for all restaurant and bar staff. 
6. Ensures that all staff wear and maintain all uniforms properly, including nametags and gaming license if they have one.
7. Implements F&B policies and procedures and acts to ensure all employees are informed of any changes.
8. Manages and controls the F&B budget and takes actions, as necessary, to achieve a profit or to manage operations within budgetary requirements.
9. Attends and participates in casino departmental management meetings and provides clarification and guidance regarding various F&B issues, goals, and objectives. Presents on F&B issues as requested or required.
10. Negotiates with and selects vendors for the procurement of food and beverages. Ensures the quality, selection, and variety of all food and beverages. Maintains professional contacts with other companies and industry professionals regarding restaurant issues.
11. Monitors F&B operations, conducts profit and loss (P&L) analysis, and promptly makes changes, when necessary, to enhance the performance of F&B operations. 
12. Depending on business needs, performs any position in the F&B department, as necessary. Ensures coverage of all restaurant positions.
13. Communicates and maintains performance standards for interaction with guests and manages staff to anticipate, reduce, and eliminate complaints from guests.
14. Directs the monthly reconciliation of all food and beverage inventory. Directs staff in the development of various reports to measure and track F&B operations.
15. Performs or directs the programming of menus into Point-of-Sale computers.
16. Directs compliance with established security policies and procedures. 
17. Regular and reliable attendance is a fundamental requirement of this position. Employees are expected to be punctual and consistently present during their scheduled work hours to ensure the effective and efficient operation of the business.
18. Performs other duties, including special projects, as needed and directed.

QUALIFICATION REQUIREMENTS:

• Demonstrated hospitality or F&B management experience, preferably within a gaming environment. 
• Demonstrated experience directing employees in F&B operations.
• Demonstrated extensive experience in persuading and negotiating.
• Demonstrated experience performing within specific deadlines or under pressure. 
• Demonstrated experience in problem-solving, organizing, and prioritizing work.
• Demonstrated knowledge of various laws related to safety, workers' compensation, employment, and the Colorado Limited Gaming Act.

EDUCATION AND/OR EXPERIENCE:

• Bachelor’s Degree in Hospitality or the equivalent in education and experience.
• Five (5) years of recent and related hospitality or F&B experience, including five (5) years of managerial experience.

REASONING ABILITY:  Makes recommendations, beyond the scope of essential duties, which may positively or negatively impact the operations of other departments.

CERTIFICATES, LICENSES, REGISTRATIONS: A valid Driver’s License, with a good driving record. A Colorado Gaming License is required. Successful completion of Bloodborne Pathogens and ServSafe certification or similar.

PHYSICAL DEMANDS: Essential duties involve performing physical exertion, including frequent brisk walking, climbing stairs, crouching, stooping, bending, stretching, reaching, pushing, kneeling, squatting, and standing for an entire work shift with standard breaks. Essential duties require lifting up to 30 pounds to stack, store, or move kitchen, restaurant, or general office supplies and equipment. Essential duties involve a flexible work week with additional hours routinely required.

COMPENSATION AND BENEFITS:

$120,000+ annually based on experience 

Full House Resorts provides a robust benefits package for all employees and eligible family members, including:

• Health & Wellness: Medical (full-time only), HSA, FSA, Dental, and Vision coverage.

For the employees, Full House Resorts provides: 

• Financial Security: Life insurance, disability coverage, and supplemental benefits.
• Retirement Savings: 401(k) plan with company matching after one (1) year of service.
• Paid Time Off: Generous PTO program.
• Convenient Transportation: Free shuttle service from Colorado Springs and Woodland Park.
• Wellness Perks: Complimentary local gym membership.
• Professional Growth: Tuition reimbursement and career development opportunities.
• Exclusive Discounts: Employee savings on hotel and resort services.