Pharmacy Operations Specialist IV, Medication Safety bei Kaiser Permanente
Kaiser Permanente · Sterling, Vereinigte Staaten Von Amerika · Onsite
- Professional
- Optionales Büro in Sterling
Essential Responsibilities:
- Promotes learning in others by proactively providing and/or developing information, resources, advice, and expertise with coworkers and members; builds relationships with cross-functional/external stakeholders and customers. Listens to, seeks, and addresses performance feedback; proactively provides actionable feedback to others and to managers. Pursues self-development; creates and executes plans to capitalize on strengths and develop weaknesses; leads by influencing others through technical explanations and examples and provides options and recommendations. Adopts new responsibilities; adapts to and learns from change, challenges, and feedback; demonstrates flexibility in approaches to work; champions change and helps others adapt to new tasks and processes. Facilitates team collaboration to support a business outcome.
- Completes work assignments autonomously and supports business-specific projects by applying expertise in subject area and business knowledge to generate creative solutions; encourages team members to adapt to and follow all procedures and policies. Collaborates cross-functionally and/or externally to achieve effective business decisions; provides recommendations and solves complex problems; escalates high-priority issues or risks, as appropriate; monitors progress and results. Supports the development of work plans to meet business priorities and deadlines; identifies resources to accomplish priorities and deadlines. Identifies, speaks up, and capitalizes on improvement opportunities across teams; uses influence to guide others and engages stakeholders to achieve appropriate solutions.
- Applies strategies and concepts to independently support pharmacy and healthcare professionals by: independently leveraging systems and implementing programs and tools related to analytics and informatics to track prescription use data and support relevant patient-facing teams; collaborating with and co-leading meetings and relevant committees to support front-line operations; and exercising a patient focus throughout ones technical expertise and activities and identifying patient related issues, challenges, possible improvements and taking action to ensure the downstream patient impacts are being followed up on.
- Supports various functions within operations and may support operations in a specific area or set of pharmacies by: collaborating with interdisciplinary teams to implement pharmacotherapy safety practices and initiatives; implementing pharmacy operations initiatives and programs that directly support the day to day functioning of a specified set of pharmacies or locations and orchestrates across relevant groups on the rollout, staffing, education, etc. requirements; and maintaining various operational needs (e.g., workflow management, policy management, systems improvement, etc.), ensuring policy compliance, and identifying possible process or system improvements.
- Contributes to service, affordability, people, quality of care, and regulatory pharmacy goals by: leading efforts to create, design, and help implement strategic plan to support improvements to service, quality, people, affordability, and regulatory initiatives; evaluating data trends from and may being aiding in creation of tools and dashboards to enable implementation of new programs and initiatives; reviewing and mentoring others to conduct sweeps of new laws and rules from regulatory agencies and ensures application into operations (e.g., FAQs to markets); building and socializing new tools to ensure awareness and use; evaluating accuracy of inputs into and may be building accountability dashboard to ensure rules are followed; and aligns own operations goals to and assists junior colleagues to adhere to key affordability metrics.
- Serves as a subject matter expert for quality improvement processes and regulations within assigned area by: maintaining awareness of current internal policies and relevant external laws, regulations, and standards and serves as a source of expertise within certain defined areas; independently coordinating committees and projects that provide input and guidance on various improvement initiatives; developing, conducting, coordinating, and identifying quality improvements related to medication safety for assigned clinical area; researching and reporting related material; and anticipating issues, weighing practical considerations in addressing issues and seeking input from engagement manager/sponsor to resolve; leveraging knowledge of a wide array of drugs and their uses and how they impact clinical practices; guiding members, patients and/or healthcare providers to understand appropriate use and application of prescribed medication and providing drug information to relevant healthcare providers; applying advanced strategy to ensure achievement of member financial and therapeutic objectives; and analyzing, tracking, and reporting detailed member data to help assess plan outcomes.
- Minimum four (4) years of experience in Pharmacy Improvement, Quality Assurance, or Medication Safety.
- Doctorate of Pharmacy or equivalent degree (i.e., Bachelors of Pharmacy from a School of Pharmacy).
- Minimum one (1) year of experience in a leadership role with or without direct reports.
- Pharmacist License (from any state) required at hire
- Pharmacist License (Virginia) within 12 months of hire
- Knowledge, Skills, and Abilities (KSAs): Medication Safety; Medication Risk Analysis; Negotiation; Applied Data Analysis; Trend Analysis; Work Process Design; Pharmaceuticals Distribution Compliance