Store Manager bei QVC Group, Inc.
QVC Group, Inc. · Malvern, Vereinigte Staaten Von Amerika · Onsite
- Professional
- Optionales Büro in Malvern
QVC Group brings innovative products, compelling content, and unforgettable moments to millions of shoppers worldwide via social platforms, streaming apps, ecommerce sites and TV channels, making every screen a doorway to discovery, delight and community.
The Opportunity
Reporting to the Manager Outlet Stores, the Store Manager manages all aspects of retail store operations including sales, customer service, merchandising, sales planning/allocations, staffing, team member relations, security, cash handling, training, communication and following all company policies, procedures, and safety regulations. You will help should create a positive, productive and fun atmosphere for all store team members and our customers.
Who We Are
QVC empowers shoppers with knowledge and shares insights in a lively and engaging way. We offer an ever-changing collection of familiar brands and fresh new products – from home and fashion to beauty, electronics and jewelry – and we connect shoppers to interesting personalities, engaging stories and award-winning customer service. QVC reaches more than 200 million homes worldwide via its 13 broadcast networks and reaches millions more via multiple streaming services, websites, mobile apps and social pages.
Your Impact
You will maintain merchandising standards by ensuring that products are available on the sales floor, and that the product is organized in a manner that allows for customers' ease of shopping. You will be able to design and implement floor layout.
You will acquire and share operational information necessary to maximize business opportunities (sales, cogs and recovery goals, business strategies, allocation information, budgeting, payroll, P&L results, etc.).
You will set the standard for interfacing with customers, while leading the team to provide exceptional customer service and productivity. You will help resolve customer issues that arise.
You will ensure that day-to-day operations are completed on-time and with a high degree of accuracy.
You will collaborate with the Talent Acquisition team by communicating staffing needs, interviewing, conducting orientation, completing new-hire paperwork and providing store operations training.
You will evaluate team member performance, and ensure team members are following company and store policies, administering corrective action when necessary. You will coach team members for improved performance and provide suggestions for developmental activity, and recognize greatness.
You will promote awareness of and compliance with all safety and security policies.
What You Bring
3+ years of leadership experience in a retail setting
Availability to work any day of the week, between the hours of 7am and 7pm
Working knowledge of Human Resources, Inventory Control and Security
Working knowledge of stockroom organization and receiving process
Experience with visual display basics, payroll, budgeting and scheduling
Remote work is not permitted in NYC at this time.
#LI-Onsite
If you enjoy being a part of a team, creating experiences and delighting customers, you’ll love it here. If you’re excited about retail, media, social, live streaming, technology, customer service, design and more, you’ll find amazing projects to work on. If you want to grow professionally and learn every day, you’ll thrive with us. If you appreciate a company committed to inclusion and belonging for all, you’ll be amazed at what’s available for our team members. We offer a comprehensive Total Rewards package including competitive compensation, health care benefits starting on day 1, 401(k), paid time off, tuition reimbursement, employee assistance program, parental leave, paid volunteer hours, company discounts and much more. Best of all, working with QVC Group means friendly teams, ambitious projects and fast-moving careers!
For QVC Group, our commitment to inclusion and belonging for all is deeply rooted in Our Principles. They call on us to Drive Progress, Act With Empathy, Be Brave, Embrace the Future, and Do What’s Right so that everyone can thrive. We are committed to ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at [email protected] for assistance.
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