Consumer Loan Specialist bei VELOCITY CREDIT UNION

Description

Consumer Loan Specialist

Do you enjoy taking ownership on resolving, providing solutions, and executing strategies to members potential loan concerns? Velocity is looking for passionate individuals who enjoy educating our members on our products they may want or need.

We are looking for dynamic, extraordinary, self-motivated people with a passion to provide outstanding service and financial solutions to our members. If you enjoy working in the financial industry, consistently delivering outstanding service, and offering problem-solving solutions while building relationships that create long-lasting connections, this may be the job for you!

At Velocity, we are committed to upholding our mission of providing our community personalized service and unique value as their local banking alternative. We take pride in our work culture, exemplify our core values daily, and stand by the credit union philosophy of People Helping People to continue to drive our vision of making a positive impact on our members and their financial goals.

The schedule for this position is Monday - Friday 8:30am to 5:30pm with occasional Saturdays from 10:00am to 2:00pm, (schedules are subject to change based on department needs.) It requires two on-site workdays each week at our northwest Austin headquarters office, plus occasional, additional on-site training and events. A revolving work schedule will require one full week on-site approximately every two months. 

Your experience includes:

• Six months to one year of experience in a related field required.
• Proficiency in Excel and analytical skills required.
• Knowledge of credit union policies and regulations, procedures, and services, with special detailed knowledge of lending policies, procedures and guidelines.
• Experience with loan interviewing, loan processing, and/or customer service preferred.
• Passion for providing outstanding service and a positive attitude.
• Ability to work in a fast-paced environment with high attention to detail.
• Ownership of the customer experience through issue resolution.
• Adaptable to a productive team environment where knowledge is shared and feedback and coaching are welcomed.
• Effective time management and flexibility to work department hours.

What you will do:

As a loan specialist, you will process, review and analyze loans, including reviewing loan applications, interviewing, performing credit analyses, loan closings and other similar duties. You will also cross-sell credit union services to members by taking the initiative to recognize and asses any other products they might want or need. You will regularly collaborate with other Velocity departments in order to provide the best possible service to our members.

Why you should choose Velocity:

This position offers competitive pay, great benefits including medical/dental/vision, 401(k) with matching, flexible spending accounts, a fun working environment and culture, generous paid time off, company-paid life insurance and disability, referral bonuses, paid holidays, discounted gym membership, tuition reimbursement, training and ongoing coaching, opportunities for career growth, employee reward and recognition system, employee and family events, and more!

Qualifications

Velocity provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, genetics, sexual orientation, national origin, age disability, or status as a covered veteran in accordance with applicable federal, state and local laws.