Receiving and Sales Associate bei Honolulu Museum of Art

Job Summary:

Under the general direction of the Head of Retail, the Receiving and Sales Associate receives and maintains inventory for all products sold at the shop. This includes unpacking, counting and cataloging inbound shipments in a timely and organized manner, inspecting merchandise to verify condition, accuracy, and authenticity according to company standards. This role is responsible for maintaining accurate stock levels and minimizing shortages, processing invoices for received products, and assisting on the sales floor and register as necessary.

The Honolulu Museum of Art:

Opened in 1927, the Honolulu Museum of Art is a home for art and education created for the benefit of the entire community. Founder Anna Rice Cooke envisioned a museum that would bring people together through the power of art and “the deep intuitions that are common to all.” The museum was conceived of as a place of meaningful exchange and dialogue, celebrating the diverse artistic and cultural traditions of Hawai‘i’s multi-ethnic population. From this founding intention grew the museum of today, with a world-class encyclopedic collection of more than 55,000 works of art, representing a stunning breadth of places and eras, from all corners of the globe and from the ancient past to the present day.

To learn more about HoMA, please visit our website.

Minimum Qualifications:

• 1 to 2 years of experience in retail receiving and inventory management.
• Basic retail knowledge, including point-of-sale (POS) systems, inventory control, and merchandising.
• Strong attention to detail, organizational skills, time management, and commitment to accuracy.
• Strong computer skills, including point-of-sale systems and data entry.
• Comfortable with basic mathematics and a retail-based understanding of cost, mark-up, and pricing structures.
• Ability to engage with museum patrons in a positive, professional, and courteous manner.
• Ability to exercise good judgement and maintain a calm demeanor in challenging situations.
• Honesty, integrity, enthusiasm, perspective, and a strong work ethic supported by commitment and follow-through.
• Ability to work within and support a diverse community of visitors, artists, and employees.

Desired Qualifications:

• Familiarity with Counterpoint and/or similar inventory management system.
• Previous experience receiving a wide range of products for a busy shop.
• Second language proficiency.
• Understanding of Honolulu Museum of Art’s established identity and dedication to advancing it.

Essential Duties:

• Receives packages, unpacks merchandise from vendor boxes, and maintains a log of received goods.
• Sorts and organizes merchandise while ensuring the accuracy of quantities and prices against invoices. Communicates with internal teams regarding any discrepancies, damage, or quality issues.
• Catalogs and documents all items received, including writing product descriptions and assigning new SKUs for inventory tracking using the Counterpoint system.
• Contacts vendors to facilitate the return of damaged products and check the accuracy of refunds for returned products.
• Transfers merchandise from the receiving area to the sales floor in an orderly fashion.
• Maintains a clean, organized, and efficient workspace in the inventory area. Organizes and rotates back stock for easy replenishment.
• Packs and ships online shop orders as necessary.
• Maintains accurate stock levels, monitors and updates inventory data.
• Engages and greets shop visitors with a friendly and professional manner. Responds courteously to all inquiries.
• Assists with coverage of sales floor and cash registers as requested, ensuring accurate transactions and a positive customer experience.
• Assists with periodic inventory counts and reconciliations.

Compensation

The Honolulu Museum of Art is committed to practicing salary transparency. The salary for this position is $17.00 per hour. Please note that the pay range information is a general guideline only. Many factors are taken into consideration when setting pay, including education, experience, the external labor market, and internal equity.

This opportunity includes a generous benefits package, including but not limited to:

• Fully covered medical, dental, and vision insurance for employees.
• 12 paid holidays.
• 15 days of vacation accrued in the 1st year, increasing to 20 days in the 2nd year.
• 15 days of sick leave accrued annually.
• Group retirement plans with employer matching after the 2nd year.
• Shop, Museum Café, and Art School discounts.
• Onsite parking provided.

Working Conditions and Atmosphere:

The Receiving and Sales associate will have a Full-Time schedule based on shop needs.

Works in the shop and office environment. Must be able to move up to 30lb of objects, merchandise, and boxes, unpack boxes, and work with a computer. This position works with minimum supervision.

The employee must be able to fulfil all Essential Duties with or without a reasonable accommodation. This job description is not designed to cover or contain a comprehensive list of all activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice.

Diversity, Equity, Accessibility, and Inclusivity:

HoMA welcomes people from all backgrounds and walks of life, and this is reflected in our diverse community of employees. We encourage applications from candidates across a wide variety of backgrounds, including, but not limited to, people of all races and ethnicities, people with disabilities, women, veterans, and all members of the LGBTQ community.

Equal Employment Opportunity:

HoMA is proud to be an equal opportunity employer and is committed to providing equal opportunity for all employees and applicants. HoMA recruits, hires, trains, promotes, compensates, and administers all personnel actions and benefit programs without regard to race, color, ancestry, religion, sex, including pregnancy and gender identity and expression, national origin, age, disability, sexual orientation, reproductive health decisions, marital status, arrest and court record, citizenship, credit history, military and veteran service, victim of domestic violence or sexual abuse victim status, genetic information, or any other characteristic protected by applicable federal, state or local law.

The statements contained herein describe the scope of the responsibilities and essential functions of this position but should not be considered to be an all-inclusive listing of work duties and requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload.

HoMA maintains a policy of nondiscrimination in all employment practices and decisions, ensuring equal employment opportunities for all qualified individuals. This applies to both HoMA employees and applicants for employment with the Museum. Any form of harassment of any employee because of any protected status is also prohibited.