Regional Facilities Manager bei Northwest Real Estate Capital Corporation

Description

The Regional Facilities Manager is responsible for overseeing and optimizing all aspects of facilities operations across the organization’s portfolio. This role ensures the safety, functionality, and regulatory compliance of all physical assets while driving operational efficiency, sustainability, and cost effectiveness. The Regional Facilities Manager integrates strategic planning, workforce development, vendor management, and capital improvement oversight to maintain high-quality environments and support the organization’s long-term goals.

Requirements

ESSENTIAL FUNCTIONS

• Lead, mentor, and train site maintenance staff in building systems, operating procedures, safety, and sustainability practices
• Oversee capital projects and create a multi-year capital plan for all assets, including prioritization, lifecycle planning, and budget compliance
• Conduct regular property inspections, prepare reports, and ensure timely completion of work orders and corrective actions
• Provide technical expertise on new developments, renovations, and major system upgrades
• Develop a long-term workforce plan for the maintenance department, identifying future staffing needs, creating career development paths, and implementing mentorship or leadership programs to build internal talent
• Actively research industry best practices, emerging technologies, and innovative solutions in facilities management and lead their adoption to continuously improve operational efficiency, service quality, and asset performance across the portfolio
• Develop a robust vendor performance management program, including defining Service Level Agreements (SLAs), conducting regular performance reviews, and implementing a strategy for optimizing vendor relationships to ensure high-quality service and cost-effectiveness
• Lead and oversee comprehensive preparation for all industry-specific inspections, including NSPIRE, ensuring properties meet and exceed regulatory compliance standards for affordable housing and that all necessary documentation, physical conditions, and operational procedures are in order for successful evaluations
• Build and maintain strong relationships with contractors, vendors, and regulatory officials while promoting sustainability, energy efficiency, and LEED standards in both daily operations and new developments

COMPETENCIES

• Background in facilities operations with experience in affordable housing property maintenance
• Experience negotiating and managing vendor contracts, including oversight of contractor performance
• Ability to train, develop, and support maintenance staff
• Skilled at reading and interpreting drawings, specifications, and building codes
• Knowledge of mechanical and HVAC systems, moisture remediation, and energy efficiency practices
• Experience using maintenance management systems for preventative maintenance, work orders, and inventory control
• Comfortable using diagnostic tools such as electrical testers, CO detectors, and other measurement equipment
• Strong organizational and project management skills with the ability to handle multiple priorities
• Proven success in developing and managing budgets
• Effective leadership skills with the ability to guide teams through change
• Strong communication and customer service skills when working with staff, residents, and external partners
• Yardi experience preferred (2+ years)

SUPERVISORY RESPONSIBILITIES

• Provide leadership, guidance, and performance management for site-level staff across multiple properties, making sure teams follow safety protocols, preventive maintenance schedules, and company policies.
• Partner with property management and department heads to align operations with organizational goals, while also building long-term workforce plans, career paths, and mentorship programs to develop internal talent.

WORK ENVIRONMENT

• Primarily office-based with frequent time spent in building and outdoor environments across multiple properties.
• Requires regular on-site presence to oversee maintenance operations, capital projects, inspections, vendor work, and staff training.
• May involve exposure to construction areas, mechanical rooms, and varying weather conditions.

TRAVEL REQUIRED

• Occasional travel to properties for inspections, project oversight, and team support.

EDUCATION REQUIREMENTS

• Bachelor’s Degree in Facilities Management, Construction Management, Engineering, or a related field.
• 10+ years of progressively responsible experience in facilities operations, building systems management, or construction project oversight, including supervisory responsibilities.
• Equivalent combination of education and relevant professional experience may be considered.

CERTIFICATIONS / PREFERRED QUALIFICATIONS

• Certified Facility Manager (CFM), Facility Management Professional (FMP), or equivalent credential preferred.
• OSHA safety certification(s) or equivalent training in workplace safety compliance.
• Trade certifications in HVAC, electrical, or plumbing are highly desirable.
• Strong knowledge of building automation systems, energy efficiency practices, and capital project planning.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

ADA REQUIREMENTS

Physical: Frequently required to perform moderately difficult manipulative tasks such as typing, writing, etc. Must be able to walk, stand, and sit for extended periods. May be asked to lift up to 50 lbs. without assistance; 100+ lbs. with assistance or assistive devices. 

Sensory: Frequently required to read documents, watch training videos, and read numbers on a computer screen. Must be able to distinguish normal sounds with some background noise, as in accepting phone calls, interacting with management, co-workers, and other staff, etc. Must be able to speak clearly and understand/be understood using the English language. 

Cognitive: Frequently required to concentrate on intense detail with constant interruption. Must be able to attend to a task/function for 1 hour or more.  Frequently required to understand and relate to specific ideas, several at a time. Must be able to remember multiple tasks/assignments given to self and others over a period of several days. 

Environmental Conditions: Dust, potential loud noises, glare from computer screens, heat, and air conditioning. 

Equipment: Frequently required to use a computer, mouse, keyboard, scanner, telephone, copier, and fax machine. 

VALUES-BASED BEHAVIORS

• Listens attentively to others. Asks clarifying questions to gain a better understanding of the other person’s views and assumptions. Is compassionate for the life circumstances of others. 
• Works effectively in a team environment and actively participates in joint problem solving; willingly includes employees. 
• Identifies and takes advantage of opportunities for personal and professional development. 
• Encourages other employees to work as a team for the benefit of the organization. 
• Comes to meetings prepared and on time; honors work commitments; follows through on what was agreed upon; meets agreed upon deadlines. 
• Collaborates with other work groups, and outside organizations as appropriate, in a proactive and responsive manner. 
• Honors the private and confidential matters of co-workers and employees. Protects the proprietary information of Northwest Real Estate Capital Corp. 
• Follow rules, regulations, and policies. Positively contributes to implementing changes. 
• Communicates courteously and effectively with others. Sets clear expectations. 
• Reinforces the importance of the core values within the work group and the larger system by acknowledging behaviors that demonstrate or reflect Respect, Trust, and Dignity. 
• Deals with issues directly, in a respectful and timely manner. Approach focuses on resolving the issue while not criticizing the person.

CULTURE & VALUES

At Northwest Real Estate Capital Corp. our values and behaviors live vibrantly guiding how we work, the decisions we make, and the results we achieve.  Respect, Integrity, Trust, and Accountability (R.I.T.A.) help us to create trusting relationships with our employees.  We value them and their personal goals and aspirations just as much as their work.  We hire the most uniquely qualified, dedicated, and energetic employees, and we hope you are one of them.

AFFIRMATIVE ACTION / EEO STATEMENT

Northwest’s objective is to recruit, hire, train and promote into all job levels the most qualified applicants without regard to race, color, religion, age, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

DISCLAIMER

To perform this job successfully, an individual must be able to perform the essential functions satisfactorily with or without reasonable accommodation. The above statements are intended to describe the general nature and level of work being assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of individuals in the job. This job description is not an employment agreement and/or an expressed or implied employment contract. Management has the exclusive right to alter this job description at any time without notice.