Vintage Acquisition Associate bei Guitar Center

Pay Rate: $16.09-$22.02/hr. depending on background and experience.

The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations

The Used & Vintage Instruments Specialist supports Guitar Center stores in the acquisition, authentication, and sale of used and vintage instruments. This role provides guidance to store associates, ensures proper approvals are in place, and assists with sales support. Work may be performed on-site, remotely, or in a hybrid capacity.

Responsibilities will include, but will not be limited to the following:

• Assist stores and provide appropriate approval for the acquisition of Vintage and Used instruments through telephone and email communication and, potentially, through in-hand inspections.
• Authentication of vintage instruments either in person or remotely.
• Assist associates with sales support and with the approval of appropriate markdowns
• Cooperating with Operations on general housekeeping including, but not limited to: maintenance / cleanliness of carpets, restrooms, sales floor, and offices when on-site.
• Additional duties as needed

Key Competencies: 

• Collaboration: Able to develop cooperation and teamwork while participating in a group, working toward solutions which generally benefit all involved parties. Able to build relationships with others by offering help and providing appropriate feedback.
• Customer Focus: Ability to meet the expectations and requirements of all customers and acts with customers in mind. Able to establish and maintain effective relationships with customers.
• Initiative: Able to identify opportunities & issues and follow through on work activities to capitalize or resolve them. Able to take positive, innovative action without being requested to do so. Driven to create appropriate solutions in alignment with top line customer requirements and department business goals.
• Interpersonal Communication: Able to communicate through various means (verbal, written, and presentation) with diverse individuals. Able to interact with internal and external stakeholders at all levels in a clear, concise, positive, and courteous manner.
• Organizational Skills: Able to utilize time, energy, and resources to manage priorities independently such as projects, staying on track, and achieving goals. Able to establish a systematic course of action to achieve an objective in a timely manner. Able to multitask and pay strong attention to detail in a fast-paced & high-urgency
• Technology Skills: Able to navigate and learn new technology systems, equipment, and computer programs needed to fulfill communication, customer service, and business needs & expectations.