Restaurant Host bei The Grand America Hotel

 AM position available. Come work with us in our beautiful full service restaurant, Laurel Brasserie and Bar. Amazing hotel discounts, free parking, and enjoy delicious meals in our employee cafe. Weekend (Friday, Saturday, and Sunday) and holiday availability is a must.

We are looking for a Host or Hostess to join our team and be the first point of contact for our guests.

Host/Hostess responsibilities include greeting guests, providing accurate wait times and escorting customers to the dining and bar areas. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure. You should also be available to work in shifts.

Ultimately, you’ll ensure we provide excellent customer service and a pleasant dining experience to our guests.

Responsibilities

• Welcome guests to the venue
• Provide accurate wait times and monitor waiting lists
• Manage reservations
• Escort customers to assigned dining or bar areas
• Provide menus and announce server’s name
• Greet customers upon their departure
• Coordinate with wait staff about available seating options
• Maintain a clean reception area
• Cater to guests who require extra attention (e.g. children, elderly)
• Answer incoming calls and address customers’ queries
• Assist wait staff as needed

Physical:

• Ability to lift/move up to 50 pounds, bend and squat repeatedly, and walk and stand for duration of scheduled shift