- Senior
- Optionales Büro in Hyderabad
POSITION SUMMARY
The SPM Business Analyst will be responsible for collaborating with the business to assist with building business cases for customer engagement capabilities. This will be achieved through the expansion or introduction of new SPM functionalities to increase customer engagement. This role should become the trusted advisor to key stakeholders for continued growth and expansion of the Zoetis SPM technology roadmap. The SPM Business Analyst will partner with the key business stakeholders in US and International markets for development and ongoing review of potential use cases, while ensuring it will meet global priorities, corporate objectives and fulfillment of end user requirements. This role will also partner with technical teams to perform solution design and implementation of enhancements, ensuring successful cross team coordination and harmonization across the globe.
POSITION RESPONSIBILITIES
In order of importance, list the primary responsibilities critical to the performance of the position. It is recommended not to list actual tasks but focus on essential responsibilities that highlight accountability and level of judgment required. Percent of Time (sum of responsibilities should equal to 100%)
Collaborate with US and International stakeholders in a regular cadence to review, refine, clarify, and prioritize user stories based on agreed prioritization framework using Agile tools such as JIRA, Asana, and Confluence 30
Generate appropriate documentation and deliverables to support successful delivery of projects 20
Collaborate with cross-functional and technical teams to design solutions and meet business requirements 15
Establish and maintain business relationships with key internal customers including Sales, Service, Enabling Function, and Sustainability teams, as well as peers 15
Leverage industry best practice by engaging and managing corporate relationships with select strategic external partners/subject matter experts to develop, upgrade, or enhance system/processes 20
ORGANIZATIONAL RELATIONSHIPS
Commercial cross-functional team that includes but not limited to Functional SMEs, Developers, Product Owners, Zoetis Business, Managed Service Providers, Project Managers.
EDUCATION AND EXPERIENCE
• Bachelor’s degree in Computer Science or a related field
• 4+ years of SAP SPM experience
• Background in life science / animal health is a plus
• Experience working with cross functional teams and the ability to work in a matrix organization, driving collaboration across the globe / functions / regions
TECHNICAL SKILLS REQUIREMENTS
Basic Qualifications:
• Working experience in Agile technologies such as JIRA and Confluence
• Proficiency in gathering business requirements and facilitating meetings with different stakeholders across business and technical teams
• Communication and interpersonal skills to interact with various stakeholders and convey information clearly and effectively
• Critical thinking to identify and resolve issues, devise creative solutions, and make informed decision
• Demonstrated in-depth knowledge of SAP SPM applications
• Strong working experience on Agile methodology and DevOps framework
• Strong problem-solving skills with the ability to work cross-functionally in a fast-paced and rapidly changing work environment either on a team or as an individual contributor
• Clear understanding of SDLC best practices including iterative and incremental development and support compliance requirements
• Strong organizational skills to manage fluctuating workload, multiple priorities and competing time demands
• Ability to align and influence multiple stakeholders for delivery of competing priorities
• Possess attributes, such as, strong work ethic, action oriented, logical thinking and conflict management
• Proven customer focus with a high tolerance for ambiguity, as well as flexibility and adaptability
PHYSICAL POSITION REQUIREMENTS
Working Hours: 1:00 pm – 9:00 pm India Time
