IT Assistant bei Grand Lodge Casino
Grand Lodge Casino · Incline Village, Vereinigte Staaten Von Amerika · Onsite
- Junior
- Optionales Büro in Incline Village
· Provide first-level support for computers, printers, point-of-sale (POS) systems, slot systems, scanners and other IT hardware and software. · Respond to IT help desk requests, document issues, and track resolutions. · Assist with installation, configuration, and maintenance of PCs, servers, network devices, and gaming systems. · Maintain accurate logs of system changes in compliance with Nevada Gaming Control Board (NGCB) requirements. · Support surveillance, security, and compliance systems to ensure uninterrupted operations. · Assist with user account management, password resets, and system access requests. · Conduct routine hardware inspections, updates, and preventive maintenance. · Escalate complex issues to IT Director or external vendors as necessary. · Maintain confidentiality and protect sensitive information per company policies and regulatory requirements. · Provide after-hours and on-call support as needed in a 24/7 casino operation. · Develop recommendations for management. · Responsible for maintaining IT compliance with Nevada Gaming Regulation Other reasonable duties assigned.
Full Time Benefits Include: Medical, Dental, Vision, 401K, Vacation Time, Sick Days, Personal Days. |
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