Appeals and Grievances Coordinator - St. Luke's Health Plan bei St. Luke's Health System

At St. Luke’s Health Plan, we’re on a mission to connect people with affordable, hassle-free health care. We are the only health plan in Idaho putting doctors and insurance on the same team to deliver a more efficient and quality health care experience with less stress. Join us in this bold ambitious journey. We’d love to hear from you!

What You Can Expect:

• Monday-Friday with full benefits 
• Must be able to function in a VERY time sensitive environment
• Perform initial intake of appeals, attaching relevant supporting documents, and routing to appropriate team members
• Ensure cases are accurate and complete, conducting outreach to members and providers for additional information or clarification as needed
• Perform complete, accurate, and consistent data entry into system software applications. 
• Prepare files and documentation for review and processing, including compiling and organizing appeal packets, records, and files

Qualifications:

• Education: High School diploma or equivalent
• Experience Customer Service, Health Insurance, or Healthcare preferred