Field Operations Lead bei Armstrong Relocation

SUMMARY:

The Field Operations Lead will oversee and coordinate field operations for moving, relocation, and storage projects, with a specialized focus on the secure delivery, installation, and setup of servers and related IT infrastructure for a major corporate client. This role requires a hands-on leader who can manage crews, ensure compliance with safety and quality standards, and serve as the primary liaison between the company, the client, and the project management team.

KEY RESPONSIBILITIES:

• Lead, supervise, and support field crews during moving, relocation, and storage projects, including server installation tasks.
• Plan, organize, and execute daily field operations to ensure projects are completed on time and within scope.
• Coordinate with client representatives to ensure accurate placement and secure installation of servers and IT equipment.
• Ensure all field staff adhere to company safety, security, and compliance standards, especially for high-value technical equipment.
• Oversee equipment handling, loading, transport, and installation, ensuring proper techniques are used to prevent damage.
• Troubleshoot and resolve operational issues quickly to minimize downtime or disruption.
• Conduct quality checks and provide clear documentation of project completion, including installation sign-offs.
• Train and mentor crew members on specialized handling and installation procedures.
• Maintain inventory of tools, supplies, and protective equipment necessary for server installations.
• Act as the on-site point of contact for the client, providing updates and resolving concerns in real time.

MINIMUM QUALIFICATIONS:

• 3+ years of experience in moving, relocation, logistics, or field operations; prior experience in IT/server installation strongly preferred.
• Proven leadership experience supervising field crews or project teams.
• Strong understanding of handling and transporting sensitive/high-value equipment.
• Familiarity with server racks, cabling, and IT equipment installation procedures is a plus.
• Excellent communication and interpersonal skills; able to work directly with clients and internal teams.
• Ability to lift, move, and handle heavy items safely and effectively.
• Strong organizational and problem-solving skills with the ability to make decisions under pressure.
• Valid driver’s license; CDL preferred but not required.
• Willingness to travel to client sites as needed.

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• The employee is regularly required to talk and hear.
• The ability to occasionally lift products and supplies up to 50 pounds.
• The ability to sit for long periods and stand, walk, bend, stoop, and reach frequently.