Business Systems Analyst bei MassMutual

Business Systems Analyst

Brand, Product, and Affiliated Distribution Team, Reporting & Information Solutions, Full-Time/Hybrid, Springfield or Boston

The Opportunity

We are seeking a seasoned Business Systems Analyst to join our dynamic Reporting & Information Solutions team. This role is pivotal in advancing our enterprise data capabilities, ensuring the delivery of high-quality, actionable insights that empower both Field Representatives and Home Office leadership to make strategic, data-driven decisions.

The Team

You’ll be part of the Reporting & Analytics team, working closely with operations, technology, and external partners. Our team is known for its deep subject matter expertise, collaborative spirit, and commitment to improving data quality and delivery across the organization. You will collaborate within a high-performing Reporting & Analytics team, partnering with operations, technology, and external stakeholders. Known for our subject matter expertise and collaborative culture, we are committed to enhancing data quality and delivery across the organization.

The Impact:

As we transform our data ecosystem, you’ll play a key role in defining business requirements, improving data quality, and enabling new capabilities that drive business outcomes. This is a high-impact opportunity in a fast-paced, collaborative environment.

Key Responsibilities

• Collaborate with technology teams to design and implement solutions that align with business objectives, including the development of detailed data specifications.

• Serve as a subject matter expert in business analysis and data requirements.

• Define and document business and system scope, objectives, and requirements in accordance with user needs and industry standards.

• Analyze and resolve complex business challenges by designing or refining processes and procedures.

• Validate data architecture and ETL processes to ensure accuracy, consistency, and reliability.

• Act as an enterprise data owner, maintaining accountability for critical data assets.

• Support project management activities, including task prioritization, resource coordination, and timeline management.

• Manage urgent requests while contributing to long-term development initiatives.

• Lead and collaborate with offshore business and technology analysts to ensure timely and accurate analysis.

• Facilitate communication between business stakeholders and technical teams to ensure alignment and mutual understanding.

• Contribute to the development of a new Distribution Data Ecosystem, supporting innovative data delivery solutions.

The Minimum Qualifications

• 7+ years of experience in business and technical specification development.

• 5+ years of experience in data strategy, transformation, and quality management.

• 5+ years of experience using SQL and data profiling within the insurance, retirement or financial services industry

The Ideal Qualifications

• 7+ years of Insurance, retirement or financial services Industry experience

• 10 + years of experience writing detailed business and technical requirements

• Strong communication and collaboration skills.

• Ability to thrive in a fast-paced, team-oriented environment.

What to Expect as Part of MassMutual and the Team

• Regular meetings with the Reporting & Analytics team

• Focused one-on-one meetings with your manager

• Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups

• Access to learning content on Degreed and other informational platforms

• Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits

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Salary Range:

At MassMutual, we focus on ensuring fair equitable pay, by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component.

Why Join Us.

We’ve been around since 1851. During our history, we’ve learned a few things about making sure our customers are our top priority. In order to meet and exceed their expectations, we must have the best people providing the best thinking, products and services. To accomplish this, we celebrate an inclusive, vibrant and diverse culture that encourages growth, openness and opportunities for everyone. A career with MassMutual means you will be part of a strong, stable and ethical business with industry leading pay and benefits. And your voice will always be heard.

We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. It’s more than our company structure – it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources, and rely on each other when it counts. At MassMutual, we Live Mutual.

MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.

If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.

At MassMutual, we focus on ensuring fair, equitable pay by providing competitive salaries, along with incentive and bonus opportunities for all employees.  Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component.  For more information about our extensive benefits offerings please check out our Total Rewards at a Glance.