Unit Technician/Unit Coordinator - Emergency Department bei Mile Bluff Medical Center

General Information:

Job title: Emergency Department (ED) Technician/Unit Coordinator

Schedule: Full-time, 80 hours per pay period; 10 hour shifts, 10:00am-8:00pm, 4 shifts per week

Weekend Rotation: Every other weekend

Holiday Rotation: Every other holiday rotation

Position Summary:

The Emergency Room Assistant position serves as an assistant to ER staff, providing the best patient care possible. The Unit Coordinator position performs administrative and clerical tasks as needed, including responding to patients' inquiries and concerns, scheduling appointments, sorting medical records, verifying insurance details, and assisting the physician on the care plans and patients' activities.

Position Responsibilities:

• Emergency Department Technician:
  • Clean treatment rooms between patients.
  • Stock treatment rooms according to supply plan, maintaining adequate linen supply, and monitoring equipment for failures and reports same according to department procedure.
  • Identify and perform emergency safety procedures.
  • Maintain call lights within reach, cart locks on patient beds, and other safety equipment deployment as directed by RN such as seizure pads.
  • Provide surveillance to patients for safety, removing objects from rooms that may be used for self-harm where indicated, and providing surveillance for those with mental health needs as directed by MD or RN.
  • Transport patients as directed/required.
  • Report observations and changes in condition of a patient to ensure professional assessment.
  • Promptly answer patients' call lights and requests for assistance.
  • Perform I&O recording; check vital signs and weight; specimen collection, and post-mortem care.
  • Perform EKG testing, rhythm strip documentation, vital signs, and other assistive tasks.
  • Effectively communicate with other nursing staff, physicians, and other departments to provide excellent patient care/department flow.
  • Actively engage in creating and maintaining a healthy work environment.
  • Remove IVs and indwelling catheters and perform bedside blood glucose monitoring.
  • May start IV's if trained as part of their schooling-proven by sign off from instructor or completion of program.
  • Perform other duties as requested.

• Unit Coordinator Duties:
  • Schedule patients for appointments.
  • Complete patient registrations, including patient insurance information.
  • Receive incoming calls.
  • Scan information into HER.
  • Contact and coordinate patient transfers to higher level of care facilities, admissions, or follow up appointments for patients.
  • Assist with admission, transfer, and discharge.
  • Maintain patient charts.
  • Maintain a professional, clean, and organized workstation. Ensure all medical record paper charts and documented forms are collected and sent to health information.
  • Plan, organize, and implement non-nursing functions to facilitate workflow and enhance unit productivity. Providing customer service to patients, families, visitors, and staff.
  • Order supplies as needed.
  • Perform other duties as assigned.

Position Requirements:

• Certified Nursing Assistant certification, EMT Course completion or Wisconsin LPN License, required.
• Must hold and maintain appropriate certification or licensure
• CPR/BLS certification required.
• 1+ years of related work experience required.
• Must maintain a valid, current driver's license.
• Experience working in the medical industry preferred.
• Exceptional accuracy and attention to detail required.

Knowledge, Skills, & Abilities

• Strong organizational and customer service skills.
• Knowledge of medical terminology.
• Strong critical thinking and multitasking competency
• Intermediate proficiency with computers is required
• Comprehensive nursing assistant skills, including wound treatment.
• Self-starter with excellent interpersonal communication and problem-solving skills.

Why Mile Bluff Medical Center?

Mile Bluff Medical Center is a place where people come first. Our team is comprised of caring, patient-centered professionals serving pediatric through geriatric populations in our rural community. Our not-for-profit organization prides itself on providing state-of-the-art healthcare services, a positive work environment, and a team where employees feel valued and supported. Mile Bluff is an independent organization that offers competitive wages, great benefits and the opportunity for growth. Mile Bluff makes decisions for its employees and patients locally without relying on a large health system in another community.

Mauston Location Description

With a population of 4,500, Mauston maintains a small town feel while being surrounded by unique recreational and cultural experiences. Located on the Lemonweir River and next door to Wisconsin's second and fourth largest lakes, Petenwell and Castle Rock Lake, our community finds you surrounded by natural wonder, wildlife and a rich variety of outdoor recreation. Mauston is centrally located in southwestern Wisconsin on Interstate 90-94, approximately 73 miles to Madison, 140 miles to Milwaukee, and 215 miles to each Chicago and Minneapolis.