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IT Support Specialist Pilatus Ibérica - Sevilla (2537) bei Pilatus Aircraft | Swiss Aircraft Manufacturer | Pilatus Aircraft

Pilatus Aircraft | Swiss Aircraft Manufacturer | Pilatus Aircraft · Sevilla, Spanien · Hybrid

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Career Opportunities: IT Support Specialist Pilatus Ibérica - Sevilla (2537)

Requisition ID 2537 - Posted  - Informatik|ICT - Work Schedule (1) - Education Level (3) - Mitarbeitende|Employee - Professional Experience (2) - My skills... (1)

Your Tasks

  • IT Support & Collaboration: Serve as the primary contact for local IT issues and support requests (on-site and remote), working closely with IT teams in Seville and Stans (Switzerland)
  • Troubleshooting & Technical Support: Diagnose and resolve issues related to hardware (desktops, laptops, printers, scanners, VoIP, mobile devices) and software (Windows OS, Microsoft 365)
  • Ticket & Asset Management: Efficiently handle support tickets in coordination with the global IT Service Desk and maintain accurate records of IT assets and service activities
  • User & Security Administration: Manage user accounts and access rights, assist in resolving IT security incidents, and ensure compliance with internal policies
  • Knowledge Sharing & Process Improvement: Document solutions, update the knowledge base, and contribute to the continuous improvement of support processes
  • Career Development Path: You will be the spearhead of the growth of the IT area in Seville with the possibility of having a professional development with increasingly new responsibilities: planning and implementing local IT projects, acting as the interface between Spain and the global IT team, managing local IT assets and budgets, preparing decision-support documentation, and overseeing suppliers and service providers

With this you convince us

  • Education in Information Technology or equivalent professional experience, ideally with certifications in Windows systems or related fields
  • Minimum 3 years of relevant IT experience, ideally in a support or coordination role
  • As our Sevilla office is still in a build-up/start-up phase, this role requires a high degree of flexibility, initiative, and hands-on mentality
  • You will help shape structures and processes from the ground up in collaboration with the central IT team
  • Structured, reliable, and able to handle multiple tasks under pressure as well a strong sense of ownership and service orientation
  • Fluent in English and Spanish (written and spoken); additional languages are an asset 

What we offer

  • A committed, international team and the chance to work on unique, cutting-edge projects
  • Support for training and opportunities for personal and professional development 
  • The opportunity to be part of something significant: contribute to the development of a new facility in Sevilla and play a key role in shaping its future success
  • Opportunities for career advancement within Pilatus Ibérica and the broader Pilatus network
  • A supportive and inclusive work culture that values diversity and encourages leadership 
The job has been sent to

Your Tasks

  • IT Support & Collaboration: Serve as the primary contact for local IT issues and support requests (on-site and remote), working closely with IT teams in Seville and Stans (Switzerland)
  • Troubleshooting & Technical Support: Diagnose and resolve issues related to hardware (desktops, laptops, printers, scanners, VoIP, mobile devices) and software (Windows OS, Microsoft 365)
  • Ticket & Asset Management: Efficiently handle support tickets in coordination with the global IT Service Desk and maintain accurate records of IT assets and service activities
  • User & Security Administration: Manage user accounts and access rights, assist in resolving IT security incidents, and ensure compliance with internal policies
  • Knowledge Sharing & Process Improvement: Document solutions, update the knowledge base, and contribute to the continuous improvement of support processes
  • Career Development Path: You will be the spearhead of the growth of the IT area in Seville with the possibility of having a professional development with increasingly new responsibilities: planning and implementing local IT projects, acting as the interface between Spain and the global IT team, managing local IT assets and budgets, preparing decision-support documentation, and overseeing suppliers and service providers

With this you convince us

  • Education in Information Technology or equivalent professional experience, ideally with certifications in Windows systems or related fields
  • Minimum 3 years of relevant IT experience, ideally in a support or coordination role
  • As our Sevilla office is still in a build-up/start-up phase, this role requires a high degree of flexibility, initiative, and hands-on mentality
  • You will help shape structures and processes from the ground up in collaboration with the central IT team
  • Structured, reliable, and able to handle multiple tasks under pressure as well a strong sense of ownership and service orientation
  • Fluent in English and Spanish (written and spoken); additional languages are an asset 

What we offer

  • A committed, international team and the chance to work on unique, cutting-edge projects
  • Support for training and opportunities for personal and professional development 
  • The opportunity to be part of something significant: contribute to the development of a new facility in Sevilla and play a key role in shaping its future success
  • Opportunities for career advancement within Pilatus Ibérica and the broader Pilatus network
  • A supportive and inclusive work culture that values diversity and encourages leadership 
Jetzt bewerben

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