- Professional
- Optionales Büro in London
Ready to revolutionize healthcare, making it faster and more accessible than ever before?
How we started:
Back in 2013, our founder Dwayne D’Souza saw an opportunity to give people faster and more convenient access to medications using technology. We've grown rapidly since our inception, without any external funding whatsoever – achieving profitability through innovation and a highly disciplined approach to growth.
Where we are now:
We’ve earned the trust of millions of people worldwide through our top-selling products and well-known brands: MedExpress, Dermatica, ZipHealth, RocketRX, and Levity. A lot of our success is down to having our own pharmacies, manufacturers and products – spearheaded by leading in-house medical teams, researchers and pharmacists. Between 2023 and 2024 our global revenue tripled; £60m to £180m (300% year-on-year growth). We're looking to do the same in 2025; move into new territories, and further accelerate our growth journey. There’s never been a more exciting time to join HeliosX.
Where we’re going:
Over the next five years, you’ll support our goal to become a world-leading healthcare partner, deepening our customer relationships, expanding into new countries, and diversifying our product portfolio to treat more conditions. You’ll be part of helping more people access prescription treatments and, most importantly, making personalised care better, quicker and easier for everyone.
Come be a part of making our dream of easier and faster healthcare a reality!
The Opportunity
To provide the insight foundation that enables HeliosX to successfully expand internationally and, by doing so, bring accessible, affordable and high-quality healthcare to even more people around the world. This role will help our business identify the most attractive new markets and help shape launch strategies that are both globally scalable and locally relevant, ensuring we meet customer needs, stay culturally aligned, and deliver commercial results from day one. They will work cross-functionally but especially closely with the International Expansion, Brand and Growth teams.
This is a full time, permanent role. The successful candidate will have a hybrid working arrangement, with two days per week in our Shoreditch WeWork.
What you'll do
Evaluate market opportunities for expansion decisions
- Run market sizing, attractiveness, and readiness studies using both primary and secondary research
- Estimate the total addressable market and opportunity sizing in priority countries
- Assess market fit for HeliosX core value propositions and identify where local adaptation is needed
Deliver insights for go-to-market and brand strategy
- Identify high-potential customer segments and their needs, attitudes, and behaviours
Recommend effective entry strategies, including messaging, positioning, channels, and partnerships
Provide insight into the competitive landscape and how customer expectations are shaped by culture and local context
Partner with the XFN teams
- Embed insights into launch plans and performance evaluation, collaborating with International Expansion, Brand and Growth teams to inform and optimise launches
- Support hypothesis development and market testing strategies
- Provide agile, ongoing research support as new countries are rolled out
What you'll bring to HeliosX
- 5–7 years of experience in market insight, consumer/market research, or strategy—ideally with a focus on new market entry or international growth
- Demonstrated track record in conducting both primary and secondary research, quant and qual research, consumer segmentation studies, and go-to-market strategy development
- Experienced in working with external partners and local agencies to test brand messaging, creative assets, and value propositions for cultural relevance and local effectiveness
- Skilled in both qualitative and quantitative research methods, including survey design, segmentation, and desk research
- Strong ability to synthesise market, customer, and competitive data into clear, actionable recommendations
- Culturally curious and globally aware—able to spot both global and market-specific trends and opportunities
- Able to operate independently, manage multiple projects, and thrive in a scaling, fast-paced environment
- Effective cross-functional collaborator, especially with strategy, marketing, and expansion teams
- Commercially-minded and outcome-focused—comfortable influencing go-to-market decisions
Life at HeliosX
At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of engineers, scientists, clinical researchers, physicians, pharmacists, marketeers, and customer care specialists committed to our mission - but we need more talented folks to join us, if we want to achieve our global ambitions!
Aside from working with our all-star team, here are the other benefits of coming on board:
- Generous equity allocations with significant upside potential
- 25 Days Holiday (+ all the usual Bank Holidays)
- Private health insurance, along with extra dental and eye care cover
- Pension scheme
- Enhanced parental leave
- Cycle-to-work Scheme
- Electric Car Scheme
- Free Dermatica and MedExpress products every month, as well as family discounts
- Home office allowance
- Access to a Headspace subscription, discounted gym memberships, and a learning and development budget
Jetzt bewerben
