- Senior
- Optionales Büro in London
Welcome to Moneycorp
We’re delighted you’re interested in being a part of Moneycorp.
In the last decade, Moneycorp has transformed from a largely domestic, consumer-focused provider of foreign exchange to an end-to-end global payments’ ecosystem.
With two banking licenses and operations across the entire value chain of the international payments and foreign exchange sectors, we enable businesses, institutions, and individuals to thrive beyond borders.
We help our clients realise their growth ambitions by providing them with worldwide reach, relentless regulatory excellence, and tailored, relevant solutions that resiliently optimise their financial operations.
We’re fervent about pursuing our goals, making substantial contributions to the payments industry, and consistently offering unwavering support to our clients at every stage of their journey.
Moneycorp is a place where energy, commitment to our shared success and collaboration are core to our DNA. We’re restless in our drive to surpass the expectations of our clients and unlock opportunities to support them at every stage of their journey.
The foundation of our success is our people, and nurturing a culture of belonging for all of our colleagues is central to our journey as a global business.
Find out more about Moneycorp’s offering, global footprint and capabilities here: About Us | moneycorp
Your Next Challenge
This is a hybrid role combining the strategic insight of a Business Analyst with the delivery focus of an Agile Product Owner, responsible for shaping and delivering client-centric capabilities for the US Bank initiative. The role involves end-to-end ownership of product development and delivery, from defining business needs and product requirements to managing the product backlog, facilitating stakeholder engagement, and ensuring successful implementation. It requires strong analytical skills, a deep understanding of client journeys and operating models, and the ability to translate complex requirements into actionable solutions. The individual will work cross-functionally with internal teams, clients, and third-party vendors to ensure timely, compliant, and high-quality delivery of technology solutions that align with the bank’s regulatory and commercial objectives.
Key Responsibilities
Capability Ownership
- Liaise with internal and external stakeholders (including clients) to define client or business needs
- Maintain, refine, and prioritise the backlog of features with stakeholder input.
- Define and document the product capabilities and requirements that deliver the target value proposition to the client.
- Be a customer advocate throughout the development process.
- Identify and triage issues requiring resolution to deliver the product or enhancement.
- Influence others or take actions necessary to meet product launch objectives.
- Work with stakeholders to define and measure product success metrics.
- Work with Product, Sales, and Marketing to support value proposition definition.
- Analyse and document critical decisions and assumptions for socialisation and validation with stakeholders.
- Provide SME support to aspects of the program related to these responsibilities or past experience.
- Contribute to the development of the team and its members and support/coach junior members of the team.
- Escalate key risks or roadblocks for support to resolve them.
- Compile activity reports covering outcomes/delivered milestones, upcoming priorities and actions and next steps to stakeholders
Business analysis:
- Conduct interviews with clients and stakeholders to gather and validate requirements.
- Write user stories and clarify functional and non-functional requirements for development teams and vendors and conduct reviews for sign off.
- Define the target operating model, journeys and personas to support solution requirements.
- Ensure all non-technical deliverables necessary for launch—such as documentation, governance, and compliance artefacts—are completed to a high standard.
- Run discovery sessions and workshops with internal and external clients.
- Maintain a current documented overview of related projects.
- Work closely with the Product team, business, IT Program Manager, development team, and other stakeholders to define the solution.
- Work with technology developers, engineers and third-party vendors to configure and develop the solutions, as SME on business requirements
- Maintain business standards for business analysis and overall product solutioning and design.
- Assist in the creation of test plans.
- Support the business/product manager with internal governance steps (e.g., NAPA).
- Identify risks, issues, and dependencies, log them appropriately, and take action to minimise impact.
- Create or maintain product/project collateral and documentation.
- Organise and lead showcases with business stakeholders.
- Identify scope for change and analyse the impact and risk of change requests.
- Work with and support other members of the Business Analyst team.
- Conduct or provide input to post-launch review
- Other initiatives and actions as directed or required to meet business outcomes
Person Specification
Knowledge and Experience:
- Experience with Agile product delivery and business analysis within complex projects and programs
- Knowledge of IT systems, business processes and product development processes
- Experience in a financial services organisation, especially transaction banking and payments
Skills:
- Excellent communication skills
- Strong organisational skills
- Flexible and able to work in a highly pressurised environment
- Able to communicate with stakeholders at all levels, including Board level
- Good decision making and problem solving skills
- Proven ability to work autonomously and as part of a team
Personal Attributes:
- Approachable and personable
- Personal drive
- Determined and persistent
- Self-motivated
- Adaptable and flexible
- Professional
- Team player
- Calm and confident
- Proactive and tenacious
- Target driven
Please note: This is a full-time, permanent position to work with our IT & Product Management team based in our London office with an opportunity to work hybrid.
Interested?
If the role sounds like you, we invite you to upload a copy of your CV and can do this by clicking on the Apply Now button
Fostering a culture of belonging and inclusivity
We're committed to creating a workplace where every individual feels valued, respected, and included. As an Equal Opportunity Employer, we actively cultivate an inclusive culture where diversity thrives, and we empower our colleagues to drive meaningful change within our organisation through initiatives like our DE&I focus groups and value champion network.
Like many of our peers, we recognise that fostering inclusivity is an ongoing journey, and we remain steadfast in our commitment to progress. By measuring our efforts through regular assessments and listening to the feedback of our employees, we strive to ensure that our initiatives are impactful and responsive to the evolving needs of our workforce.
Together, we want to build a workplace where everyone can bring their authentic selves to work, as we believe this is the foundation of innovation, creativity, and collective success.
Connect with us
For company news, announcements and market insights, visit our News Hub.
You can also find Moneycorp on Facebook, Twitter UK, Twitter Americas, Instagram, LinkedIn, where you can discover how we are leading the way in global payments and currency risk management.
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