House Manager - Adult Group Home bei None

Summary:  

The House Manager shall oversee the daily operations of the residential program, care of residents, and supervision of staff. House Managers shall assist in coordination of care, staffing patterns, budgets, and environments that support the treatment philosophy. House Manager shall work as part of the Program Leadership Team to provide the best care possible for the residents in the program.

Essential Duties and Responsibilities: 

• Must adhere to the agency philosophy and mission statement. 
• Develop specific unit treatment goals for each resident in conjunction with the treatment team. Attend treatment team meetings and coordinate care with members of resident’s team. 
• Develop, write, update, and implement treatment plans, monthly progress summaries, utilize assessment tools and oversee the implementation of the relationship-based philosophy in collaboration with the assigned Clinician. 
• Develop specific unit treatment objectives in relation to the overall treatment goals as it relates to discharge plan and return to family and community. 
• Communicate with each client their goals and objectives in conjunction with their treatment plan. 
• Ensure client’s needs for special services are addressed with the Tx Team, Program Clinician, and Case Manager 
• Observe client to detect indication of problems in physical and mental behavior 
• Assist in the coordination of all clients’ visits with the client’s assigned Clinician 
• Participate in weekly treatment meetings
• Represent assigned units in all appropriate meetings as basic treatment goals are developed with the family, referring agencies and campus staff in order to re-evaluate, revise, and/or update during the client’s time in residential care
• Assist in the establishment of individual crisis management plans for each client in their unit with documented plan made available to all treatment team staff within four (4) days of admission
• Work with Operations Director on annual budget to reduce costs and spending as appropriate
• Collects, organizes, and analyzes information about clients through records, tests, interviews, and professional resources to evaluate their interests, aptitudes, abilities, and personality characteristics for vocational and educational planning 
• Responsible for revising plan of care and scheduling case conferences
• To be accessible to clients in crisis 
• Implement cottage group activities 
• To represent the cottage in all appropriate meetings as basic treatment goals are developed with the family referring agencies
• Responsible for scheduling the client’s admissions and discharge dates in conjunction with the case manager and assigned Clinician
• Attend team meetings to keep staff informed of work with individual cases
• Understand the cultural diversity of clients and team members to better serve our clients’
• Ability to develop mutually respectful relationships with our clients and their families
• Ability to appropriately intervene to meet the needs of our clients and their families and to help our clients and their family members gain the skills and confidence to address issues and problems as they take place 
• Ability to work as a partner with other team members 
• Review applications and participate in screening and writing reports
• Employ and supervise both staff and supervisors, ensuring that supervision and training is appropriately documented to remain in compliance with state and mental health policy on competency requirements
• Train and develop staff and other supervisors in the program philosophy including continuous expression of the value of structure, engagement, nurture, and challenge. 
• Set staff goals and objectives and review and evaluate job performance
• Determine work procedures and manage cottage schedules 
• Maintain work relations and resolve grievances
• Provide supervision to supervisors and staff members; and carry out personnel action when necessary 

Supervisory Responsibilities:

The House Manager - Adult Group Home supervises all members of the team demonstrating the knowledge, skills, and abilities for this role as required by the population and age served.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience

• Master’s degree in a Human Services field, or a Bachelor’s Degree with a minimum of two years of experience in a human services setting. 
• Supervisory experience preferred. 

Required Skills/Abilities

• Must maintain strict confidentiality.
• Must possess effective communication/documentation skills.
• Ability to learn and use personal computers. Work with a computer is common and the ability to understand word processing and certain spreadsheet programs is important. 
• Successfully complete other training as may be required or amended by company policy. 
• Develop organizational and communication skills that foster TEAMWORK.
• Requires flexibility in scheduling and availability to adequately meet the service needs of the residents/clients/family and other team members. 
• Must have reliable transportation and be willing to travel locally.
• Must meet 10A NCAC 27G.0104

Certificates, Licenses, Registrations

• Position requires driving agency vehicles as well as transporting clients. A valid NC driver’s license, at least three years of driving with a driver’s license and clean driving record are required. 

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work is performed primarily in the client’s living environment and in the community and may involve exposure to cigarette smoke, domestic animals/pets, household pests, uncomfortable heating/cooling, and other issues related to the domestic location in which service is delivered. 

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; talk and hear; and taste and smell. The employee frequently is required to reach with hands and arms and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit and climb or balance. The employee must be able to lift and/or move up to 20 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must be able to drive and operate a personal vehicle safely and adhere to all applicable state and traffic laws.