Business Impact Manager bei Modulr

Business Impact Manager
Location: London
Full-time 
In office 4 days/week 

• Do you thrive in fast-paced environments where you can take ownership and drive cross-functional change with significant business impact?  

• Are you highly organised, data-savvy and excited by strategic challenges?  

• Do you build trusted relationships quickly across functions, remotely and in person, through clear communication and collaborative working?  

• Do you thrive in a high performance culture which challenges you to be at your best? 

If so, we would love to hear from you!  

Who We Are 

Our vision is a world where all businesses are powered by embedded payments. Modulr enables businesses, from SMEs to Enterprise, to grow their revenue, drive efficiencies and deliver fantastic customer experiences, by embedding payments into their products and operating systems.  We do this by providing products and services which allow our clients to efficiently collect, reconcile and disburse funds instantly via a range of payment schemes, accounts, and card products, fully controllable via API.  

Find out more about us on our website and careers site. 

What You’ll Do 

• Work with the Chief of Staff and other Business Impact Managers (BIMs) to identify areas for improvement within Modulr, where the business is not performing or delivering on the strategy, where a project or change may be required in order to enact the strategy. Assess these issues against the Special Projects Framework (A prioritisation model used to evaluate strategic alignment, resource impact, and urgency for delivery). 

• Take on the highest priority issues, initiating and leading projects or programmes to address the challenges.  Run these programmes to deliver meaningful change into the business.  The BIMs are more than just Project or Programme Managers; BIMs go beyond traditional programme management by owning outcomes end-to-end, proactively mitigating risks, and driving creative solutions to ensure successful delivery. 

• In some instances the changes required will involve a BIM embedding within other teams for a period of time, typically to lead that team through a period of change.  In some instances that will involve taking on the line management of that team. 

• The BIMs are a high impact, high visibility team within Modulr, working cross functionally to deliver on key strategic initiatives.  It is critical that individuals within this team exemplify high performance attributes, holding themselves to a high quality bar in terms of deliverables and outputs, and demonstrating behaviours aligned with the Modulr values. 

• Follow programme management best practices to ensure projects and programmes are delivered in a consistent and structured manner.  Support continuous improvement of these processes, tools, templates and best practices.  This includes adopting AI tooling to drive automation and efficiency into working practices wherever possible.  

Who You Are 

What you’ll need 

• Analytical and Commercial capability: 

• Problem solving skills and analytical thinking; the ability to breakdown complex challenges using a logical framework, carrying out business analysis and data analysis, and take a hypothesis driven approach to test and validate creative solutions. 

• Commercial acumen; the ability to understand the commercial model of the business and use that to inform priorities and impact decisions. 

• Delivery capability: 

• Strong execution skill set; experience of change management and programme management best practices, including reporting and executive leadership / board-level communications, as well as attention to detail. 

• Ownership mindset and delivery focus; take initiative to move work forward, making decisions quickly where needed and learning from results.  Adjust plans quickly and constructively in response to new information to overcome challenges and deliver required outcomes.   

• Stakeholder engagement; strong skills in listening and communicating (both written and verbal) with varied audiences, from project teams through to leadership and board members as well as external third parties; tailoring updates into a narrative appropriate for the audience. 

• Collaboration and influence; the ability to understand who key stakeholders are based on organisational structure, understand their priorities and decision making styles in order to collaborate effectively, and be able to influence teams exemplified through driving alignment and action through teams without direct control or authority.  

• Mindset and motivation: 

• High quality bar; hold high expectations and standards for yourself, and apply these to others in a supportive and collegiate manner. 

• Gain motivation through taking on challenges; able to persevere through setbacks and maintain focus under pressure, gain satisfaction through setting and achieving challenging goals. 

• A curious mindset and desire to learn; able to dive into details about the products, services, regulations, operating models, processes, systems and other matters as required by particular projects.  A drive to explore how AI can make a real difference. 

Nice to haves 

• Experience working in ambiguous, fast moving environments. 

• Experience in financial services, fintech or regulatory programmes.  

• Experience of leading and managing teams effectively, setting vision and direction, managing productivity and performance and delivering against SLAs and other requirements. 

• Comfortable using project management tools such as Jira, Confluence and Microsoft 365 suite.  

• Project management qualifications.  

• Familiarity with risk and control frameworks or governance forums.  

What We Offer You 

• Share Options – We offer a Company Share Option Plan (CSOP), giving you the opportunity to benefit from any increase in share value in the event of a sale, merger, or flotation. 

• Bonus – Our annual discretionary bonus, paid in May for the previous year, is based on both company and individual performance. 

• Flexible benefits - £1000 to spend on benefits to suit you, including private medical insurance, gym membership, dental etc.  

• Wellbeing app – confidential, on-demand access to therapy, coaching, counselling, management training or mindfulness sessions with accredited professionals, with company-funded hours and top-up options available. 

• Holidays - 33 days annual leave (including bank holidays) plus your birthday off. In the UK, Christmas Day, Boxing Day, and New Year’s Day are fixed holidays. You can choose the remaining days to suit your personal schedule. 

• Learning opportunities - Our two-day onboarding program, ModStart, helps equip you for success. Learning doesn’t stop there; we’ll continue to support your development through various channels.   

• Company-Wide Events - Participate in collaborative and engaging events with colleagues across the business. 

• Bike to work / E-bike scheme 

ModInclusion  

At Modulr, we’re committed to building a diverse, equitable and inclusive culture where everyone feels they belong and can bring their whole self to work. We welcome applications from candidates of all backgrounds as we believe it’s the right thing for our people, our business, and the community we operate in. 

By submitting your CV, you consent to us using your personal data to assess your application, contact you, or share your CV with relevant hiring managers. You can request removal of your data at any time by emailing [email protected] - though this will withdraw you from consideration for the role.