School Cafe Manager bei The Yay Company

About the company:

Yay is out to fundamentally change school food for the better. We are a school food marketplace, connecting schools to wonderful local foodmakers within their own communities to get fresher, healthier, more delicious and more diverse food to kids everyday.

Since launching a pilot in Spring 2018, we have expanded and evolved, now serving multiple markets from Chicago to Connecticut. We have aggressive growth plans backed by experienced venture capital partners, and we are excited about bringing school lunch up to a modern standard.

About the Role:

The Café Manager will be responsible for the overall management and day-to-day performance of the on-campus café at Mercy High School in the Baltimore, Maryland area. The Café Manager will have day-to-day operational decision making, as well as input into strategic decisions, for the betterment of the program. In addition, this team member will help to shape the on campus café experience across Yay Lunch, as we roll this concept out to other schools.

You will:

• Hire, train, and manage team members including scheduling, payroll, and working with HR on employment matters
• Be the primary point of contact for school administrators at Yay Lunch
• Ensure facility is kept organized and clean
• Conduct daily and weekly inventory, ordering, and receiving 
• Management of supply pick up and logistics
• Collaborate with marketing and merchandising for special theme events
• Monitor all product to ensure proper rotation and code date management 
• Conduct weekly team meetings and daily standups
• Work with internal Customer Experience team to resolve issues
• Control shrink and waste to keep it within set targets 
• Manage day-to-day operations and be a hands on team member in all operations of service 
• Be available for emergency issues involving the team or the café
• Work with Leadership to identify opportunities for growth, and develop execution plan, including economic impact

You must be:

• Quick to resolve problems
• People-oriented with a focus on driving team engagement
• Detailed oriented + hyper-organized, meeting business objectives
• Proactive, creative and positive
• Collaborative and willing to jump in and take on any job
• Able to stay calm under pressure
• Personable, engaging, and able to discuss the program with a Head of School and a favorite dish with a 9th grader

You must have:

• Food management experience, preferably cafe, catering or small restaurant
• Proficiency with Google Suite
• Strong time management skills
• Experience hiring and developing an hourly workforce 
• Strong verbal and written communication skills
• A reliable personal vehicle, great driving record, & car insurance
• Meticulous attention to detail - whether keeping the cafes clean and organized or entering data for ordering management

We provide:

• A starting rate of $23/hour
• Company-supported insurance - Medical, Vision, Dental and Life
• Voluntary Life Insurance, Short-term Disability Insurance, and Flexible Spending Account (FSA)
• 401(k) Retirement, up to 3.5% employer match
• Flexible paid time off (unlimited time off program)
• Data stipend
• Significant support structures, on-the-ground training, & coaching