Code Enforcement Specialist - Intake and Dispatch bei Pinellas County Government

Code Enforcement Specialist - Intake and Dispatch

Location: 631 Chestnut Street, Clearwater, FL 33756

Schedule: Monday - Friday, 7:30 am - 4:30 pm

Are you interested in keeping our communities clean and safe?

Pinellas County Government is currently hiring a Code Enforcement Specialist to perform technical and administrative work analyzing communications between the public, other agencies, and Code Enforcement Officers responsible for applying policies and procedures in implementing rules that define code violations, jurisdiction of violations, and related research of land or parcel history.  This employee serves as a resource to Code Enforcement Officers, as well as assists staff on more difficult field tasks and assignments, and maintains continuous public contact, interprets and explains code regulations, assists citizens, monitors and responds to radio transmissions from field officers.  At this level, an incumbent is responsible for assigned technical activities and makes independent work decisions based on experience and knowledge of departmental operations.  The incumbent refers more difficult policy or procedural questions to a superior for decisions.  

What Would You Do?

• Performs full range and various phases associated with both routine and non-routine technical code violation reviews; internal office coordination ensuring that effective and timely action is taken to be responsive and helpful to citizen requests providing both assistance and education to the public on ordinance compliance requirements.
• Researches requests for code violations; determines officer availability to respond to complaint.
• Performs data processing related duties including using available statistical packages or programs, encoding data, data entry and retrieval, and programming/re-programming.
• Reviews complaints regarding possible violations of the natural and urban code enforcement.
• Analyzes and qualifies incoming complaints from all sources and enters complaints into computer application, or refers the complaint to the appropriate agency.
• Responds to all walk-in transactions.
• Prepares hard copy of complaint and all attachments for use in the field by Code Enforcement Officer.
• Monitors and responds to radio traffic from Code Enforcement Officer’s arrival and departure times from each location.
• Researches and responds to all database queries from citizens or other agencies.
• Performs related work as assigned or required.

What Do You Need To Have?

• At least 2 years of experience in heavy customer service public contact work; or
• 2 years of college or vocational training with coursework in business, public administration, management, engineering, planning, or a related field; or
• An equivalent combination of education, training and/or experience.
• Possession and maintenance of a valid State of Florida Driver's License upon hire with eligibility based upon evaluation of a Motor Vehicle Record (MVR) driving report.
• Assignment to work a variety of work schedules including compulsory work periods in special, emergency, and/or disaster situations.

Highly Desirable

• Strong organizational skills.
• Bilingual (English-Spanish).

Knowledge, Skills, and Abilities

• Knowledge of related codes, ordinances, and procedures.
• Knowledge of Business English, arithmetic and spelling.
• Knowledge of related codes, ordinances, and procedures.
• Knowledge of Business English, arithmetic and spelling.
• Ability to acquire knowledge of related codes, ordinances, and procedures.
• Ability to acquire knowledge of related codes, ordinances, and procedures.
• Ability to read and interpret maps, aerial photos, surveys, height details, sign details, legal documents, legal descriptions, and diagrams.
• Ability to apply computer applications and software.
• Ability to identify deviations from code and department policy requirements.
• Ability to maintain clear and accurate records and to make difficult arithmetical computations accurately.
• Ability to express ideas clearly and concisely, orally and in writing.
• Ability to meet and work with the general public and to explain regulations clearly.

Our benefits rank among the top in the area!

• Looking for a strong retirement? We have you covered as members of the Florida Retirement System (FRS) with investment and pension options.
• We have deferred compensation programs and wellness centers to name a few perks. Check out these and more!

Want To Learn More?

Please review the full classification description with the Physical/Mental Demands and Working Conditions  at the below link. 

Code Enforcement Specialist, C17