- Senior
- Optionales Büro in London
At Cifas, we understand that our people are our greatest asset. As we continue to evolve and grow, we’re seeking an experienced People & Culture Manager to help shape the future of our organisation, ensuring our people strategy is not only aligned with our business goals but also deeply rooted in our values.
This is a key role, reporting directly to the Director of People & Culture, with responsibility for overseeing the full spectrum of HR operations, from recruitment & talent acquisition to employee relations & wellbeing, performance management, learning & development, and payroll & benefits. Leading a small, dedicated team, you will partner across the organisation to promote a culture of inclusion, engagement, and continuous improvement.
We are looking for someone who brings both expertise and empathy to the table. Being a trusted advisor across the whole company, you will offer clear, confident guidance on complex HR matters while championing initiatives that enhance the employee experience. Your ability to interpret data, manage systems, and ensure compliance will be matched by your passion for developing people and driving positive change.
This role offers flexibility in location, with the option to work remotely from any location in England or Wales with some requirement to attend our London office for team and company collaboration. Additionally, there is the opportunity to contribute to business focussed projects, influence organisational culture, and make a lasting impact.
The ideal candidate will be CIPD-qualified (or equivalent), with a strong generalist HR background and proven experience managing a team. You will be confident managing payroll & benefits, navigating employee relations, and using HR data to make informed decisions. As a skilled communicator, a collaborative partner, and a proactive problem-solver you will be someone who thrives in a values-led environment.
Why Cifas?
We’re committed to creating a workplace where people feel valued, supported, and inspired. Our values, Expertise, Respect, Integrity, Collaboration, and Innovation, guide everything we do. If you’re ready to lead with purpose and help us build a culture where people thrive, we’d love to hear from you.
Key Responsibilities
As our People & Culture Manager, you’ll be at the heart of our people strategy, leading a small, dedicated team and overseeing key HR functions including:
- Managing and developing a well-established, collaborative team.
- Overseeing the end-to-end recruitment process.
- Leading ER initiatives and providing managers with skills to effectively manage their teams
- Leading the delivery of performance management framework and supporting managers in conducting effective performance management reviews and development planning.
- Managing L&D initiatives to promote a culture of continuous development.
- Managing the delivery of Cifas’ engagement initiatives.
- Overseeing wellbeing initiatives and suppliers to both support and promote employee mental, physical and emotional health.
- Ensuring accurate and timely processing of payroll maintaining compliance with payroll legislation, tax obligations and internal policies.
- Utilising systems and data analytics to streamline processes and improve efficiency.
- Overseeing the management of third-party benefits providers.
- Ensuring HR practices and records comply with employment law, regulatory requirements, GDPR and data governance requirements and internal governance. Stay updated on legislation changes and proactively mitigate people-related risks.
- Supporting the Director of People & Culture in delivering the People Strategy and Business Strategy, managing change initiatives, and contributing to key HR projects as required.
Skills, Knowledge and Expertise
To be successful in this role, you will have:
- Proven HR experience as an HR Manager with a strong generalist background
- CIPD qualification or equivalent
- Expertise in employee relations, payroll, HRIS, and strategic recruitment
- A solutions-focused mindset with excellent interpersonal and influencing skills
- A passion for continuous improvement and innovation in HR practices
We would be happy to share further information and a full job description, outlining role responsibilities, person specification and organisational competencies, can be requested by emailing people&[email protected].
Benefits
In return for helping us take the fight to fraud, all our employees receive an impressive benefit package, which includes:
- Remote working with approximately 2 days a month in the London office.
- Generous annual leave allowance plus the bank holidays
- Private healthcare
- Excellent pension package through salary sacrifice
- Personal and professional growth
- Employee wellbeing services – Wellbeing breaks, wellbeing hub access including exercise programmes, meditation guides, sleep stories and yoga.
We have introduced agile ways of working, allowing teams to decide how best they work, while ensuring regular opportunities to collaborate and innovate. We create an environment to help you to unleash your potential and perform the most rewarding work of your career, whist keeping your wellbeing at the foremost with initiatives in place to promote the wellness of our people.
We are committed to building a diverse and inclusive culture and have dedicated inclusion champions across the business to celebrate and promote our uniqueness. We also have a dedicated team of volunteers looking for innovative ways to give back as part of our commitments under our Corporate Social Responsibility. And were delighted to be recognised in the 2021, 2022 & 2024 best companies to work for listings. We have also been awarded the Investors in People Gold accreditation.
If you are passionate about our purpose and would like an opportunity to make a valuable contribution to fraud prevention, we would like to hear from you.
