HairLab- Salon Manager **Internal Placement Opportunity** bei Lush
Lush · Poole, Vereinigtes Königreich · Onsite
- Professional
- Optionales Büro in Poole
Diversity matters
The magic behind the Lush HairLab
At Lush, we are committed to assembling a team of skilled specialists. We hold a deep appreciation for the artistry of hairdressing and strongly believe in empowering our stylists to showcase their unique talents. Our objective is to create a diverse team that reflects the broad range of our products and caters to all hair types. By doing so, we aim to foster an inclusive environment where everyone feels embraced and their individual needs are met when they visit our salons.
What you’ll get
Responsibilities
- Lead by Example: Management should actively participate in sales activities and demonstrate a commitment to revenue generation through services or products.
- Oversee the daily operations of the salon, ensuring smooth and efficient workflow.
- Lead, manage, and inspire a team of stylists and other salon staff.
- Provide ongoing training and development opportunities for the team.
- Manage client appointments and bookings.
- Handle client enquiries and complaints in a professional and timely manner.
- Maintain the salon's high standards of cleanliness and hygiene.
- Manage inventory and stock levels of hair care products.
- Implement marketing and promotional strategies to attract and retain clients.
- Ensure compliance with all health and safety regulations.
- Monitor and analyse salon performance, including sales and customer satisfaction.
Skills, Knowledge and Expertise
- Proven leadership and management skills with the ability to inspire and motivate a team.
- Strong business acumen with experience in financial management, including budgeting and forecasting.
- Excellent communication and interpersonal skills to build strong relationships with clients and team members.
- A passion for providing exceptional customer service and creating a welcoming salon environment.
- In-depth knowledge of hair care products.
- Ability to handle multiple tasks and prioritise effectively in a fast-paced environment.
Benefits
- Holiday allowance
- 50% discount on Lush products and spa treatments
- Discretionary and profit-based bonus
- Pension scheme
- Paid day off for your birthday
- Cycle to work scheme
- Discounted rail and bus season tickets
- Employee assistance programme
- *6 months’ full pay for parental leave (primary caregiver)
- Flexible working
- We’re 10% Employee Owned - all colleagues play a role in protecting our ethics, our independence, contributing ideas for the future and share in the rewards of success when the company is doing well.
We see you, we celebrate you, and we want you! Please submit your CV and a covering letter, including:
- How your passion for hair makes you the ideal candidate for this role
- Any experiences (if any) you have had in the hair industry e.g. shows, shoots and events
- Anything else you feel would add value to your application.
- We'd also love to hear all about your hidden talents no matter how big or small!
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